CUSTOMS BROKERAGE SUPERVISOR

1. Job Description

   • Manage and oversee customs brokerage and trucking operations ensuring regulatory compliance operational efficiency and high-quality service.

   • Handle customs declarations and trucking shipments particularly cross-border and bonded cargo while leading and developing the customs team.

   • Provide expert guidance to customers and internal teams on customs procedures especially for EPE FDI and manufacturing companies operating in Vietnam.

   • Manage and directly handle import/export and cross-border customs declarations via ECUS/VNACCS.

   • Oversee customs clearance for trucking and bonded shipments at major border gates such as Huu Nghi Lao Cai Mong Cai and Noi Bai.

   • Ensure accurate HS code classification duty calculation and application of preferential tariffs under FTAs.

   • Keep up to date with customs regulations laws decrees and circulars to provide accurate advice.

   • Lead customs and trucking projects between Vietnam China and other regional markets.

   • Advise customers on suitable customs procedures including temporary import/export bonded goods and EPE-related processes.

   • Support new EPE/FDI customers with production facility registration inspection location setup inspection codes and relevant licenses/permits.

   • Advise customers on import procedures for new commodities including products requiring testing MOIT/MOH certificates or quality conformity registration.

   • Coordinate with customs authorities and relevant regulatory agencies to clarify procedures and resolve issues.

   • Lead manage and coach the customs and trucking team in line with the companys cross-border logistics strategy.

   • Take responsibility for customs-trucking projects from planning through implementation.

   • Ensure service quality operational efficiency and compliance with company standards.

   • Develop training programs to enhance team capabilities and professional development.

   • Manage customs brokers trucking suppliers and subcontractors to ensure service quality cost effectiveness and performance.

   • Coordinate with overseas agents and logistics partners on customs and trucking projects.

   • Work with Sales and Management teams in meetings with customers and vendors to discuss customs procedures costs and logistics solutions.

   • Support bidding pricing and customer onboarding by providing accurate customs and procedural guidance.

   • Prepare monthly reports for the Branch Manager and Managing Director covering declaration volumes accuracy vendor performance operational issues and improvement plans.

2. Requirements

   • Bachelors degree in Logistics International Business Customs Supply Chain Management or a related field.

   • Mandatory customs brokerage license.

   • At least 5 years of experience in customs brokerage with a minimum of 2 years in a supervisory or team leadership position.

   • Strong expertise in ECUS/VNACCS and hands-on experience in customs declarations.

   • In-depth knowledge of Vietnam customs procedures particularly EPE bonded warehouse and FDI-related processes.

   • Experience in cross-border trucking and logistics operations is highly preferred.

   • Strong communication problem-solving organizational and attention-to-detail skills.

   • Proficient in both Vietnamese and English; Chinese language skills are an advantage.

3. Benefits

   • Salary: negotiate

   • Working hours: Monday- Friday Saturday (online working if any)

   • Phone allowance: VND 200000/month

   • Premium health insurance

Candidates interested in this opportunity are welcome to contact Ms. Hương:

Email:

Tel/Zalo:

We appreciate all applications; however only shortlisted candidates will be contacted for the next stage of the recruitment process.