Card Product Associate
Ho Chi Minh City - Vietnam
Job Summary
Role Overview
Join Circles Card Product team and help take our card products from concept to launch. You will turn customer insight into product requirements work side by side with Engineering QA Risk and Compliance to build them on our Card Management System and stay hands-on through UAT until the feature ships. Real ownership from day one and we are open to strong freshers.
Product Development & Execution
- Market Research & CVP Design: Analyze customer trends to design competitive card value propositions features and user journeys.
- Define BRD / functional requirements and collaborate with IT and vendors to implement features on the Card Management System (CMS).
- Facilitate daily syncs and track task progress across cross-functional teams (Engineering QA Design Risk Compliance and Operations).
- Testing & Launch: Collaborate with the QA team to draft comprehensive User Acceptance Testing (UAT) scenarios for card onboarding transaction flows card limits and fee setups. Participate directly in UAT execution log bugs track fixes and ensure the product meets high-quality standards and security compliance before release.
- Stakeholder Coordination: Manage partnerships with internal teams and external business partners.
- Risk & Compliance: Ensure full alignment with regulatory requirements internal policies and scheme standards.
Why you should work here
At Circle we believe in fostering a culture of innovation and creativity. Working with us means being part of a team that values your ideas and contributions. We offer a dynamic work environment where you can grow your skills and make a real impact.
Benefits
- Competitive salary package
- 20 days annual leave
- Health and wellness benefits
- Opportunities for professional development
- Creative and collaborative work environment
- Experience
- Open to freshers or 12 years of experience as a Product Associate Business Analyst or Project / Operations Coordinator in Fintech Neobanking Digital Banking or Consumer Finance.
- Prior experience working with card products (credit debit or prepaid) payment gateways or e-wallets is highly preferred.
- Experience coordinating with local commercial banks or internal banking operations / IT departments is a strong plus.
- Open to freshers or 12 years of experience as a Product Associate Business Analyst or Project / Operations Coordinator in Fintech Neobanking Digital Banking or Consumer Finance.
- Knowledge
- Basic understanding of card payment lifecycles transaction authorization flows settlement processes and clearing is a plus.
- Basic understanding of card payment lifecycles transaction authorization flows settlement processes and clearing is a plus.
- Skills
- Strong documentation skills writing clear user stories workflows and release notes.
- Proficiency in project management and diagramming tools (e.g. ).
- Analytical mindset with the ability to troubleshoot operational issues systematically and read transaction logs is a plus.
- Professional English proficiency both written and verbal to work effectively with stakeholders payment networks and partners.
- Strong documentation skills writing clear user stories workflows and release notes.
- Attributes
- Positive attitude high adaptability and a proactive spirit in a dynamic fintech environment.
- High attention to detail strong commitment to data security and compliance and excellent cross-functional communication skills.
- Positive attitude high adaptability and a proactive spirit in a dynamic fintech environment.
Required Skills:
Experience Open to freshers or 12 years of experience as a Product Associate Business Analyst or Project / Operations Coordinator in Fintech Neobanking Digital Banking or Consumer Finance. Prior experience working with card products (credit debit or prepaid) payment gateways or e-wallets is highly preferred. Experience coordinating with local commercial banks or internal banking operations / IT departments is a strong plus. Knowledge Basic understanding of card payment lifecycles transaction authorization flows settlement processes and clearing is a plus. Skills Strong documentation skills writing clear user stories workflows and release notes. Proficiency in project management and diagramming tools (e.g. ). Analytical mindset with the ability to troubleshoot operational issues systematically and read transaction logs is a plus. Professional English proficiency both written and verbal to work effectively with stakeholders payment networks and partners. Attributes Positive attitude high adaptability and a proactive spirit in a dynamic fintech environment. High attention to detail strong commitment to data security and compliance and excellent cross-functional communication skills.