Guest Relations Jobs in Hanoi

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

Proven experience in a senior operations management role within a hotel or hospitality environment.Strong leadership and team management skills with the ability to drive performance and inspire high levels of team member engagement.Excellent communication and interpersonal skills with the ability to...

DescriptionJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales property departments and customer to ensure consistent high level service throughout pre-event event and post-event phases of property events. This position primarily handles events of average complexi...

DescriptionJOB SUMMARYPosition responsible for all the food and beverage operations which includes all culinary restaurant beverage and room service operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and profici...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

DescriptionJOB SUMMARYExhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads developm...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...

DescriptionJOB SUMMARYHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organizations mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The positio...

DescriptionJOB SUMMARYAssists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics including product knowl...

DescriptionJOB SUMMARYEntry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen including food production; purchasing and kitchen sanitation. Position contributes to...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

DescriptionJOB SUMMARYExhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists...