Service Level Jobs in Malvern, PA

What success looks like in this role: Provides Tier 1 and Tier 2 and resolves complex issues including:oSupporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems andoAssisting with resolution of Issues with...

Join an elite team providing frontline operational and production support to Vanguards U.S. Equity Trading Desk. Youll work directly on the trade floor with traders and portfolio managers supporting missioncritical applications that power daily equity ETF and derivatives trading across more than $6T...

The Vendor Management Specialist plays a critical role in supporting IT Service Management by managing complex strategically important supplier relationships. This role partners closely with senior business and technology leaders to establish maintain and evolve vendor partnerships that support oper...

At Vanguard we believe in doing whats right for our clientsand for the long term. Our mission driven culture collaborative environment and commitment to innovation create an opportunity to do meaningful work that has real impact. As Vanguard continues to evolve its business and technology capabiliti...

SummaryThe Experience Analytics and Operations (EAO) subdivision is the operations center for Vanguard Workplace Solutions as well as some of our most critical divisional services. Within EAO the Contract & Partner Management team is responsible for leading the sourcing and contracting strategies an...

ResponsibilitiesEnsure system reliability stability and performance by maintaining service-level objectives (SLOs) and minimizing downtime and incidents.Collaborate with internal teams to assess system health stability and resilience providing architectural and design recommendations for reliability...