Medical Call Center Representative Jobs in North Andover, MA

SummaryFHC is a growing company and we want you to be part of it. We have been in business for over 26years are family-owned and are seeking motivated and compassionate individuals who strive to provide exceptional customer experience and services while complying with federal and state guidelines. O...

Key Responsibilities: Handle emergency and medical-related calls efficiently and provide appropriate guidance to patients. Coordinate with doctors and departments during emergency situations. Manage patient conversion ratio through timely follow-ups and effective patient communication. Maint...

Provide quality customer service and supportUse questioning and listening skills that support effective telephone communicationRecord accurate message information re: scheduling and cancellation of appts. and relaying clinical messages to appropriate provider.Understanding of medical terminology and...