Enter a job title or keyword
Medical Officer Call Center
Job Location:
Monthly Salary:
Posted:
2 June 2026 (30+ days ago)
Posted:
Application Deadline:
30 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities:
- Handle emergency and medical-related calls efficiently and provide appropriate guidance to patients.
- Coordinate with doctors and departments during emergency situations.
- Manage patient conversion ratio through timely follow-ups and effective patient communication.
- Maintain accurate records of patient interactions appointments and escalations.
- Ensure prompt response and professional communication during all patient interactions.
- Coordinate with operations and medical teams for smooth patient handling.
- Adhere to hospital protocols quality standards and compliance guidelines.
Required Skills:
- Good communication and interpersonal skills.
- Ability to handle emergency situations calmly and professionally.
- Strong coordination and follow-up skills.
- Basic knowledge of medical terminology and patient handling.
- Experience in contact center or hospital operations will be preferred.
Qualification:
- BAMS/BHMS qualification.
- 2-3 Experience in hospital/contact center setup preferred.
