Workshop Manager and Technical Service Specialist
Job Location:
Job Location:
Hammond, LA - USA
Monthly Salary:
$ 61000 - 70000
Monthly Salary:
Posted on:
21 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
End client name: Zollern
Role
Workshop Manager & Technical Service Specialist (Spare parts sales claim and repair management)Location
Ponchatoula LA 70454KEY RESPONSIBILITIES
- Development and execution of sales strategies to expand into new markets and maintain existing client relationships
- Customer support and technical consulting for ZOLLERN Drive Technology products including spare parts complaints and repairs
- Close collaboration with inside sales from order entry and analysis to proposal development and customer negotiations
- Planning coordination and execution of on-site service operations including assembly inspections and repairs of gearboxes and winches
- Independent troubleshooting and mechanical repair work both in-house and at customer locations
- Preparation of quotations and technical documentation for spare parts and repair services
- Conducting customer meetings technical inspections and tailored sales presentations
- Collaboration with internal teams to develop customized solutions and ensure high-quality service delivery
- Processing customer orders in line with deadlines cost targets and quality standards
- Preliminary contract reviews and support in customer negotiations
- Accurate documentation of sales activities service operations and market trends
- Participation in ongoing training to stay current with product offerings and industry developments.
Required Skills:
Equipment maintenance workshop management technical service manufacturing operations team leadership safety compliance
Required Education:
Bachelors degree in Engineering or related; 5 years workshop/manufacturing management experience
