Workforce Operations Coordinator
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Job Location:
Hourly Salary:
Experience Required:
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Paradigm is seeking a highly organized operations professional who thrives in fast-moving environments where priorities shift quickly.
This role acts as the central hub for a 65-person production teammanaging incoming work assigning tasks balancing workloads solving bottlenecks and ensuring projects stay on track.
If youve worked in operations coordination workforce planning project coordination dispatching workflow management scheduling resource allocation or high-volume production environments this could be a strong fit.
Type: 12 Month Contract with potential extension or conversion
Location: Remote USA (Approved States Only)
Benefits: Medical dental vision life 401K PTO and sick leave
As a Workforce Coordinator you will:
- Assign tasks to team members based on workload deadlines and capacity
- Monitor project queues and adjust assignments when bottlenecks occur
- Track assignments from intake through completion
- Provide daily reporting on workload progress and task completion
- Monitor estimated hours vs actual hours worked
- Help solve staffing and resource allocation challenges
- Communicate project timelines and workload updates to internal stakeholders
- Escalate technical issues impacting workflow
- Partner with operations project management and technical teams to keep work moving
- Maintain accurate documentation and time tracking
Requirements
Our skills and experience wish list includes:
- 2 years of experience in operations coordination workflow coordination workforce planning scheduling dispatch project coordination or similar roles
- Experience managing high volumes of tasks or work assignments
- Strong Excel skills
- Strong communication skills
- Experience working with deadlines and shifting priorities
- Strong analytical/problem-solving skills
- Comfortable working cross-functionally with multiple teams
Nice to Have
- Workforce management experience
- Resource planning experience
- Legal services experience
- Claims administration experience
- Data operations experience
Benefits
Paradigm offers a competitive benefits package that includes medical dental vision life 401K PTO and sick days.
About Us Paradigm
Want to love Mondays Its possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. Were connected with some of the most innovative tech companies around giving our employees that competitive edge needed in todays job market.
Paradigm Information Services does not discriminate on the basis of race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Required Skills:
2 years of experience in operations coordination workflow coordination workforce planning scheduling dispatch project coordination or similar roles Experience managing high volumes of tasks or work assignments Strong Excel skills Strong communication skills Experience working with deadlines and shifting priorities Strong analytical/problem-solving skills Comfortable working cross-functionally with multiple teams
