VIP Manager

The Ed Napleton Automotive Group is looking for our nextVIP Manager. This is an exciting opportunity in a growing fast-paced industry. The VIP Manager will be responsible for assisting customers in the Service Department who are eligible for an upgrade.

Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout seven states. Our strength comes from the more than 3500 employees nationwide. We are currently one of the largest automotive groups in the country providing incredible growth opportunity.

What We Offer:

• Aggressive compensation plans! This includes incentive-based pay so your skills and efforts drive your income.
• Family Owned and Operated 90 years in business!
• Medical Dental and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products services and vehicles
• Growth Opportunities

Job Responsibilities:

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls set appointments for service and sales and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

• Excellent communication skills required.
• Automotive experience required.
• Tech Savvy able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18 years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.