Transformational Solutions Consultant, Strategic Partnerships
San Jose, CA - USA
Job Summary
Position Summary:
As a creative problem-solving leaderfromthe Solutions Consulting teamthe Transformational Solution Consultant (TSC)will have the chance tocreatesolutions for the most valuable clientproblems. You will driveateamof technical expertsto craft solutionsand visionthat pursue prospects most meaningful business problemsfor Adobes most strategic customers.Also partnering with cross functional resources such as Product Marketing Product ManagementConsulting andEngineering will allow you to be the voice of the field and drive innovation for Adobe. As part of this you willtailorsales playsuse-casesand technical solutions which clearly articulate the context and technical value ofthe Adobestwo portfolios Unified Customer Experience and Creative & Productionin thecustomersdaily work stream.Strong domain knowledge across the Adobe solutions is key (data & insights campaign orchestration journey orchestration real time CDP personalizationcontent workflow and creativeare key).Knowledge of the AI landscape and how to apply that to customer workflows is now paramount to this role.A track recordof proveninnovationandprovidingaunique vision to customersduringpresentations andas part ofdeliverables isa must.We are looking for a strategic leader who can drive a big idea with a customer and lead a technical sales cycle.
Deep experience in partnering with sales to drive customer change and innovation is a requirement. 5 years experience as aSolutionsConsultantor similar MarketingTechologyroleis a requirement.Additionallycustomerside experience is an asset that would bring credibility to our sales process and most importantly our customers.
Trust:
Our customers partners and coworkers trust us to be passionate and curious to genuinely listen and to be laser focused on every aspect of their business. They trust us to architect innovative technical solutions and build cross-organization partnerships that ensure their success throughout their journey with Adobe. They trust us to advocate for them align to their success and influence unparalleled industry and solution leadership
Technical:
Must be able todemonstrateand discuss the benefits of some orallthe solutions within the context of the Adobeplatform.Perform account planningdiscoveryand develop a vision which matches clientsobjectivesand solves their business issues.Maintain an understanding ofAdobecompetitors especially strengths and weaknesses of competitor solutions.
Develop &maintainauthoritative understanding of key industries applicable to the role (e.g.Media&Entertainment Financial Services High Tech Telecom Healthcare/Life Sciences Travel & Hospitality B2B) including key trendschallengesand innovations.
Ability to work cooperatively with clients delivery & implementation teams and partners to create technical success with Adobe solutions as well as define a path to value realization by using Adobe solutions.
Team:
We are ateam that comes together to form a coordinated unit to support each other inaccomplishingour goals. We take responsibility for our own success and help each other along the way. We acknowledge each individual accomplishment without envy because we innately understand thelarger mission.We nurture a culture of empowerment inclusiveness curiosity connectedness collaboration passion innovation creativity and fun.
Excellence:
We deliver excellence with technical solutions competitive differentiation industry expansion awe-inspiring solutions and dedication to constant development and improvement. We fuel the growth of Adobe by expanding every deal and accelerating the acquisition of new customers. We fuel the success of Adobe by helping customers adopt our solutions realize value and renew their partnership with us. Ability to help the SC team develop and present a strong Adobe Point of View as well as Technical Case are core to our success. Using your technical knowledge business understand and sales experience you will leada team of many contributorsto present real technical understanding and value to the customer experience. Be prepared to speak to examples of significant wins proving this level of excellence and achievement.
Creative Position:
In the position you will offer our customers technical solutions to complex problems. Your role is both technical and creative you must useallyour experience solutions and process that scale while still understanding that creativity is core to Adobes DNA and the teams results must reflect that in the work delivered. How do we do this better faster and more efficiently but with inspiring creative flair All while meeting the needs of the customer and the business.
Job Description:
The Transformational Solution Consultant (TSC) primarily leads a pre-sales technical teamthat is focused onthe development and implementation of complexproducts/applications/solutions. Uses in-depth product knowledge toprovide technicalexpertiseto sales staff and the customer throughdiscoverysales presentationsand product demonstrations.Assiststhe sales staff in assessing potential application of companysolutionsto meetthecustomer needs andcoordinate thepreparation ofadetailedproduct specifications for the development and implementation of customerssolution.This is a dynamic role that will allow the individual the freedom to tackle something new and exciting at each turn. This role will overlayin avariety of prioritized salescycles andkey opportunities and engage with various account teams and surrounding resources.The TSC must be able to easily integrate into many different environments and team culturesbe comfortable with ambiguityandultimately play the role that is best for the customer which may look slightly different with various engagements.
The TSC will partner with the Adobeaccount team to set the strategyvision and technical solutionforTransformationalopportunities using the tools in ourtechnical sales cycleto maximize the customer benefits andestablisha baseline forvalue realization.
ATSCdrivesthetechnical ecosystem to understand the customers needs match that to Adobe technology and communicate the value this solution willdeliver to the customer.
The TSC will coordinatekey deliverables and programmatic artifacts to ensure that the account reaches the sales goals and beyond.
The TSC willproviderisk analysis updates and consult on other structural updatesto the larger team/ecosystem.
Skills needed:
Drive discovery with both the client and Adobe team including whiteboarding and ideation
Broad understanding of Adobe technology bothCustomer Experience Orchestration and Creative & Production
AI landscape knowledge including key terminology and challenges enterprises are facing
Ability to manage an extended team ofbusiness technical and process experts
Must be able to build and deliver presentations demo and other documentation at the C level
Experience in problem resolution and critical thinking
Self-managedtakes initiativeresponsive and dedicated to customer support
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.
Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Lets Adobe together
At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call 1 .
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.
At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $$289000 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California the pay range for this position is $199600 - $289000 In Colorado the pay range for this position is $187400 - $271400 In Washington the pay range for this position is $191000 - $276500
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
Jun:00 AMIf this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Required Experience:
Contract