Test Program Manager QE Transformation Lead QE Program Manager
Seattle, WA - USA
Job Summary
Job Title: Test Program Manager / QE Transformation Lead
Location:Seattle WA
Role Summary
We are seeking an experienced Test Program Manager / QE Transformation Lead to lead discovery transition and workforce planning activities for a large healthcare transformation program.
This role will establish and operationalize the testing organization across Application Development Application Support and Enterprise End-to-End Testing (Test Center of Excellence) while driving staffing sourcing governance and transition readiness.
Key Responsibilities
Lead discovery workshops with business IT and delivery stakeholders.
Assess current testing processes organizational structure tools service catalog workloads SLAs and governance.
Define the future-state testing operating model organization and roadmap.
Identify capability gaps across:
Functional Testing
Automation Testing
Performance Testing
Test Data Management (TDM)
Develop and execute discovery knowledge transfer (KT) transition and go-live plans.
Drive shadow reverse-shadow and ownership transfer activities.
Manage risks dependencies readiness reviews and stakeholder communications.
Coordinate transition activities across Application Development Application Support and Testing workstreams.
Establish TCoE governance standards metrics and reporting frameworks.
Define Core and Flex team operating models.
Lead enterprise-wide quality governance release readiness and quality reporting.
Support adoption of automation AI-enabled testing performance engineering and Test Data Management capabilities.
Required Experience
12 years of experience in Quality Engineering and Testing.
5 years of experience leading large testing programs.
Proven experience in discovery due diligence transition and managed services engagements.
Experience building or managing a Testing Center of Excellence (TCoE).
Strong experience in workforce planning hiring and vendor management.
Experience working with distributed onshore/offshore delivery teams.
Strong stakeholder management and executive communication skills.
Experience with Healthcare Payer platforms and processes including:
Facets
EDI transactions:
Claims
Enrollment
Billing
Provider Management
Working knowledge of:
Playwright
Azure DevOps
CI/CD
Modern Quality Engineering practices
Preferred Experience
Healthcare Payer domain expertise.
Managed Services transition experience.
Large-scale discovery and due diligence programs.
Test Data Management expertise.
Performance Engineering leadership.
AI-enabled Quality Engineering experience.
Key Must-Have Skills
Test Program Management / QE Transformation
Healthcare Payer & Facets
TCoE Setup Management & Governance
Discovery Due Diligence & Transition
Workforce Planning Hiring & Vendor Management
EDI 834/835/837 Claims Enrollment Billing & Provider Management
Stakeholder Management & Executive Communication
Azure DevOps CI/CD & Modern QE Practices
Mandatory Areas
Need strong Test program manager with facets experience ;
Must Have Skills
Skill 1 - Test Program Management / QE Transformation Leadership
Skill 2 - Testing Center of Excellence (TCoE) Setup & Operations
Skill 3 - Healthcare Payer Domain (Facets Claims Enrollment Billing Provider Management)
Skill 4 - Managed Services Transition Discovery & Due Diligence
Skill 5 - Workforce Planning Vendor Management & Global Delivery Management
Skill 6 - Test Automation & Quality Engineering (Playwright Automation Frameworks)
Skill 7 - Azure DevOps CI/CD Pipelines & Release Governance
Skill 8 - AI-Enabled Quality Engineering Performance Engineering & Test Data Management (TDM)
Domain Experience (If any)
Healthcare Payer (Mandatory)
Facets platform experience preferred
EDI Transactions ()
Claims Processing Enrollment Billing Provider Management
Must Have Certifications
ISTQB Certification (Preferred)
Azure DevOps / Microsoft Azure Certification (Preferred)
Agile/Scrum Certification (CSM/PSM) Preferred
Prior UST Experience
Preferred but not mandatory
If Yes - Provide dates details of account/project
Location:Seattle WA
Onsite Requirement:Yes (Mandatory)
Number of Days Onsite:4 Days per Week
Experience Required:12 Years
Required Skills:
QAPayerHealthcare Payerfacets