Technician 1

TekWissen LLC

Job Location:

Centennial, CO - USA

Monthly Salary: Not Disclosed

Posted on: 10 days ago

Vacancies: 1 Vacancy

Job Summary

Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients Who is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service quality value and selection. We are looking for an individual to provide specialized Information Technology support for our strategic business partners within the client Corporate Center.

Job Title: Technician 1
Location:Centennial CO- 80111
Duration:6 Months

Job Type: Temporary Assignment
Work Type: Onsite

Primary Responsibilities

Perform quality assurance checks on inbound and outbound hardware to ensure accuracy and condition standards are met
Inspect returned devices from store closures and restaurant closures for damage completeness and proper documentation
Verify asset records in ServiceNow are accurate and updated at time of processing
Flag discrepancies or damaged equipment to HAM Lead for disposition decisions
Support device configuration activities including PIN pad setup and device staging as directed
Assist with configuration verification prior to outbound shipment to ensure devices are ready for deployment

End-of-Life (EOL) Processing & Recycling

Process end-of-life hardware for recycling in accordance with established EOL disposition procedures
Prepare devices and peripherals for scheduled ERI recycling pickups on the established bi-weekly cadence
Accurately document serialized EOL inventory using the depot recycling workbook and ServiceNow
Support data sanitization procedures for data-bearing devices prior to recycling or disposition
Assist with physical organization and labeling of EOL inventory in designated depot space
Contribute to stockroom organization and inventory separation to maintain operational workspace standards

General Depot Operations

Support inbound receiving logging and staging of hardware returns from stores and corporate locations
Assist with outbound fulfillment packaging and shipping preparation as needed
Participate in daily standup and contribute to team communication around workload and priorities
Follow all standard work documentation and depot safety procedures
Support inventory audit activities as operational bandwidth allows
Adapt to shifting priorities during peak NSO season and high-volume return period

Skills: Required

High school diploma or equivalent
Comfortable working with hardware devices including POS terminals PIN pads monitors and peripherals
Strong attention to detail and commitment to accuracy in asset documentation
Ability to work independently and manage a backlog of tasks effectively
Clear and professional communication with team members and leadership
Comfortable working in a depot or warehouse environment with physical activity including lifting up to 40 lbs
Reliable punctual and consistent presence required - this is a fully onsite role

Preferred

Prior experience in IT asset management hardware processing or depot operations
Familiarity with ServiceNow or similar ITSM/asset tracking platforms
Experience with device configuration or staging (POS PIN pads mobile devices)
Understanding of EOL hardware disposition and data sanitization practices
Ability to work with serialized inventory and maintain accurate documentation

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients Who is a fashion specialty retailer founded on a simple idea: offer each customer t...