Spartan Emergency Response (Spartan ER) is a leading designer manufacturer and distributor of custom emergency response vehicles cabs and chassis. Driven by a commitment to quality and innovation Spartan and its portfolio of brands Spartan Fire Apparatus and Chassis Smeal Fire Apparatus and Ladder Tower (LT) offer a broad range of apparatus to meet specific requirements and demands of the fire service industry. Spartan has a rich history in fire apparatus manufacturing with over 250 years of combined experience.
Spartan Emergency Response is part of Terex Corporation a global designer and manufacturer of specialized vehicles and equipment including fire and emergency vehicles waste and recycling equipment RVs and machinery supporting construction utilities and infrastructure. With operations across the U.S. and globally we are committed to safety innovation and quality while building products our customers depend on every day.
The Technical Training & Process Specialist is responsible for supporting the development accuracy and continuous improvement of work instructions process documentation and technical training materials. This role partners closely with operations engineering and training teams to ensure alignment between documented processes training programs and actual work performed on the production floor.
This position plays a key role in advancing the organizations technical training initiatives by ensuring documentation is clear standardized and effective in supporting employee development and operational excellence.
Key Responsibilities
Review audit and maintain work instructions standard operating procedures (SOPs) and process documentation for accuracy clarity and usability
Partner with supervisors Manufacturing/Process Engineers and trainers to validate processes on the shop floor
Identify gaps inconsistencies or improvement opportunities and recommend updates to processes and documentation
Support the development and continuous improvement of technical training materials job aids and visual work instructions
Align documentation with the organizations Train-the-Trainer program and training standards
Assist in standardizing processes across departments to promote consistency quality initiatives and continuous improvements
Maintain version control and document management systems to ensure current and accurate information is accessible
Participate in training initiatives onboarding support and growth of manufacturing operations
Support safety initiatives by ensuring processes and instructions reflect current safety requirements and best practices
Qualifications
Education & Experience:
Associates or Bachelors degree in a related field (HR Business Engineering or Technical discipline) preferred
25 years of experience in manufacturing training quality or process improvement environments
Experience working with work instructions SOPs or technical documentation strongly preferred
Skills & Competencies:
Strong attention to detail with the ability to translate complex processes into clear usable instructions
Ability to work cross-functionally with operations engineering and leadership teams
Solid understanding of manufacturing processes and shop floor operations
Effective communication skills both written and verbal
Ability to observe processes ask questions and challenge inconsistencies constructively
Proficiency in Microsoft Office (Word Excel PowerPoint); experience with document control systems a plus
Core Behaviors (Aligned with Company Values)
Takes action to get things done
Works well with others across functions and levels
Owns the work and ensures accuracy and follow-through
Focuses on the customer by improving quality and consistency
Communicates effectively through clear concise documentation
Committed to personal improvement and continuous learning
Working Conditions
Regular presence on the production floor required
May involve standing walking and observing operations for extended periods
Occasional off-shift support may be needed to observe alternate processes
Terex Corporation is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race sex color religion national origin age disability protected veterans status pregnancy genetic information sexual orientation or any other basis prohibited by law. Terex Corporation also undertakes affirmative action to assure equal employment opportunities for minorities and women for persons with disabilities and for protected veterans.
NOTICE FOR CALIFORNIA RESIDENTS
Effective January 1 2020 pursuant to the California Consumer Privacy Act of 2018 (as amended the CCPA) if you are a California resident you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them.
Required Experience:
IC
Additional Locations: Requisition ID: 27211Spartan Emergency Response (Spartan ER) is a leading designer manufacturer and distributor of custom emergency response vehicles cabs and chassis. Driven by a commitment to quality and innovation Spartan and its portfolio of brands Spartan Fire Apparatus an...
Additional Locations: Requisition ID: 27211
Spartan Emergency Response (Spartan ER) is a leading designer manufacturer and distributor of custom emergency response vehicles cabs and chassis. Driven by a commitment to quality and innovation Spartan and its portfolio of brands Spartan Fire Apparatus and Chassis Smeal Fire Apparatus and Ladder Tower (LT) offer a broad range of apparatus to meet specific requirements and demands of the fire service industry. Spartan has a rich history in fire apparatus manufacturing with over 250 years of combined experience.
Spartan Emergency Response is part of Terex Corporation a global designer and manufacturer of specialized vehicles and equipment including fire and emergency vehicles waste and recycling equipment RVs and machinery supporting construction utilities and infrastructure. With operations across the U.S. and globally we are committed to safety innovation and quality while building products our customers depend on every day.
The Technical Training & Process Specialist is responsible for supporting the development accuracy and continuous improvement of work instructions process documentation and technical training materials. This role partners closely with operations engineering and training teams to ensure alignment between documented processes training programs and actual work performed on the production floor.
This position plays a key role in advancing the organizations technical training initiatives by ensuring documentation is clear standardized and effective in supporting employee development and operational excellence.
Key Responsibilities
Review audit and maintain work instructions standard operating procedures (SOPs) and process documentation for accuracy clarity and usability
Partner with supervisors Manufacturing/Process Engineers and trainers to validate processes on the shop floor
Identify gaps inconsistencies or improvement opportunities and recommend updates to processes and documentation
Support the development and continuous improvement of technical training materials job aids and visual work instructions
Align documentation with the organizations Train-the-Trainer program and training standards
Assist in standardizing processes across departments to promote consistency quality initiatives and continuous improvements
Maintain version control and document management systems to ensure current and accurate information is accessible
Participate in training initiatives onboarding support and growth of manufacturing operations
Support safety initiatives by ensuring processes and instructions reflect current safety requirements and best practices
Qualifications
Education & Experience:
Associates or Bachelors degree in a related field (HR Business Engineering or Technical discipline) preferred
25 years of experience in manufacturing training quality or process improvement environments
Experience working with work instructions SOPs or technical documentation strongly preferred
Skills & Competencies:
Strong attention to detail with the ability to translate complex processes into clear usable instructions
Ability to work cross-functionally with operations engineering and leadership teams
Solid understanding of manufacturing processes and shop floor operations
Effective communication skills both written and verbal
Ability to observe processes ask questions and challenge inconsistencies constructively
Proficiency in Microsoft Office (Word Excel PowerPoint); experience with document control systems a plus
Core Behaviors (Aligned with Company Values)
Takes action to get things done
Works well with others across functions and levels
Owns the work and ensures accuracy and follow-through
Focuses on the customer by improving quality and consistency
Communicates effectively through clear concise documentation
Committed to personal improvement and continuous learning
Working Conditions
Regular presence on the production floor required
May involve standing walking and observing operations for extended periods
Occasional off-shift support may be needed to observe alternate processes
Terex Corporation is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race sex color religion national origin age disability protected veterans status pregnancy genetic information sexual orientation or any other basis prohibited by law. Terex Corporation also undertakes affirmative action to assure equal employment opportunities for minorities and women for persons with disabilities and for protected veterans.
NOTICE FOR CALIFORNIA RESIDENTS
Effective January 1 2020 pursuant to the California Consumer Privacy Act of 2018 (as amended the CCPA) if you are a California resident you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them.