Technical Operations Shift Supervisor

We are looking for a Technical Operations Shift Supervisor. You will monitor the availability connectivity and performance of high-performance computer systems massive storage systems networks and facilities. You will provide leadership operational direction and mentoring to computing operations team members while serving as an escalation resource for complex system and facility issues including Closed Area (CA) rules and guidelines along with computer security guidelines. You will be in the Livermore Computing (LC) Division in the Computing Directorate.

This position requires full-time on-site presence due to the nature of the work.

You will 

• Provide advanced technical support and data center facilities monitoring for the high-performance systems in LC including large clusters disk storage systems Ethernet and lnfiniBand networks and Archival Storage systems and perform emergency event management responsibilities.
• Provide UNIX system knowledge and a variety of diagnostic tools to monitor systems including troubleshooting software hardware networks and document issues.
• Coordinate complex shift coverage schedules including vacations sick leave weekend rotations holidays and short-staffing situations to maintain operational continuity.
• Provide operational feedback coaching and mentoring to team members and support employee development and training plans.
• Coordinate decommission projects and VTR Responsibilities in support of ongoing technical operations.
• Review incident tickets for accuracy closure quality operator participation and adherence to established repair and response practices.
• Summarize the successes needs and challenges of the team and represent them to other shift leads and management.
• Encourage promote and suggest new ideas and procedures that would not only benefit the direct shift but all shifts as well as opportunities to team build and establish camaraderie with the current shift and the other shifts.
• Update Confluence to document new discoveries and processes remove old information get clarity on vague information and add new technical information.
• Perform other duties as assigned.

Qualifications :

• Secure and maintain a U.S. DOE Q level security clearance which requires U.S. citizenship.
• Bachelors degree in a computer or engineering related field or the equivalent combination of technical training and experience.
• Experience troubleshooting problems in a heterogeneous platform environment.
• Advanced knowledge and training in system administration.
• Experience reviewing daily incident tickets managing decommission projects or deploying staff for immediate project needs.
• Experience coordinating daily operational coverage staffing levels and shift schedules.
• Experience participating in interview onboarding and training processes for new team members.
• Experience mentoring and coaching operators and developing plans and processes to address deficiencies and improve effectiveness.
• Experience recognizing training opportunities and acting as an escalation resource.
• Experience using leadership skills to set team expectations oversee the creation and sharing of documentation address challenges and issues and provide coaching and operational feedback.
• Ability to work all shifts including Owl shift (12am 8am) weekends and holidays.

Qualifications We Desire

• Experience with data center utility infrastructure including water distribution and power distribution systems.
• Experience monitoring and responding to alarms and status information from building management systems.
• Knowledge of cooling distribution units and their role in supporting high-performance computing environments.
• Knowledge of mechanical systems that support mission-critical or data center operations.
• Experience working in environments where facility infrastructure and computing operations are closely integrated.

Pay Range

$125310 - $153444 Annually

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting; pay will not be below any applicable local minimum wage.  An employees position within the salary range will be based on several factors including but not limited to specific competencies relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.

Additional Information :

#LI-Onsite

Position Information

This is a Career Indefinite position open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit  Clearance

  This position requires a Department of Energy (DOE) Q-level clearance.  If you are selected we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also all L or Q cleared employees are subject to random drug testing.  Q-level clearance requires U.S. citizenship. 

  Pre-Employment Drug Test

  External applicant(s) selected for this position must pass a post-offer pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

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  Remote Work :

  No

  
  

  Employment Type :

  Full-time