Technical Operations Manager

Looking for an opportunity to make an impact

Unleash your potential at Leidos where we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams contribute to our communities and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business.

If this sounds like an environment where you can thrive keep reading!

Leidos has an opening for a Technical Operations Manager!

AEGIS is seeking a customerfocused missiondriven Technical Operations Manager to join our team of highly skilled professionals supporting NASA this role you will lead technical operations supporting NASA communications mission systems and critical infrastructure. You will oversee operational readiness workforce performance customer engagement training system reliability and safety compliance while ensuring mission success and contract performance. The position requires close collaboration with engineering operations and NASA stakeholders in a fast-paced mission-critical environment.

This position requires a resultsoriented individual with exceptional communication analytical and presentation skills to help deliver both programlevel and customerfacing safety metrics reporting and analysis.

Join us at AEGISwhere the sky is NOT the limit!

Primary Responsibilities Include:

• Demonstrate operational agility by quickly responding to active operational requirements and providing efficient and effective executable work plans.

• Conduct regular meetings and conversations with customers regarding required work status new project work and real-time system situations as necessary to support AEGIS contract requirements and provide technical advice/guidance as requested.

• Create oversee and manage system- and operations-specific training for technical team members. Provide remedial/additional training opportunities as required.

• Serve in additional management duty roles to fulfill contractual operations and maintenance requirements in support of AEGIS and NASA teams.

• Managing technical operations personnel supporting NASA communications and mission systems.

• Leading troubleshooting and restoration of network and communications systems.

• Managing operational readiness of critical infrastructure.

• Overseeing technical performance staffing and workforce development.

• Coordinating engineering changes and system upgrades.

• Supporting strategic planning for communications and network operations.

• Managing operational metrics SLAs and performance reporting.

Please Note: This is an onsite role in Kennedy Space Center FL.

Required Qualifications:

• Bachelors degree in Engineering Information Technology Computer Science Business OR a related technical field and 8 years of relevant experience OR Masters degree with 6 years of relevant experience.

• Able to obtain/maintain Public Trust security clearance.

• Practical experience in technical operations environment with focus on network and communications systems.

• U.S. Citizenship and successfully pass a Federal background check (required for access to NASA facilities and systems).

• Working knowledge of Microsoft Office suite applications including Excel Word Power Point and Project.

• Strong written and verbal communication skills with the ability to deliver concise findings reports and briefings to customers and leadership.

• Ability to successfully work collaboratively with engineering operations and mission support teams in a fastpaced safetycritical environment.

• Strong leadership skills with proven experience in managing diverse operational and technical roles.

• Demonstrated experience leading technical teams including assigning work mentoring personnel managing performance and coordinating operational activities.

Please Note: The program budget salary for this role could fall anywhere between $110000 to $125000 with a slight wiggle room (no guarantees) based on relevant experience and assessment. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.

Why Leidos

• Grow with Us: Be part of a company that values innovation and encourages professional development.

• Make a Difference: Your work will directly contribute to safer more efficient airspace for everyone.

Ready to take your career to new heights Join Leidos and help us transform the future!

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.