Systems Analyst – Advanced (Test Manager) 26-06221

Systems Analyst Advanced (Test Manager)

Location: Columbia SC Role is hybrid (2 days onsite per week)

Duration: 12 Months

Job Summary

We are seeking an experienced Systems Analyst Advanced to serve as a Test Manager supporting a large-scale Case Management System during the Maintenance & Operations phase. This role will lead quality assurance initiatives testing coordination defect management user support and system enhancement validation while collaborating with internal teams stakeholders and third-party vendors.

The ideal candidate will have strong experience in software testing quality assurance leadership system analysis and end-user support within enterprise-level applications.

Position Details

• Contract Duration: 12 Months
• Work Schedule: Hybrid (2 days onsite per week)

Key Responsibilities

Quality Assurance & Testing Leadership

• Serve as the Lead Quality Assurance Analyst for the application support team
• Plan coordinate and manage testing activities for system enhancements and maintenance releases
• Develop and execute:
  • Regression Testing
  • Integration Testing
  • Component Testing
  • Acceptance Testing
  • Performance Testing
• Prepare and maintain test scenarios test cases and test scripts
• Ensure traceability between requirements use cases and testing documentation
• Record validate analyze and report test results and defects
• Lead defect review and incident management meetings
• Coordinate release and defect management activities with vendors and internal teams

System Analysis & Enhancement Support

• Work closely with end users business analysts and SMEs to define and validate business requirements
• Support functional analysis and design review activities
• Assist with application configuration and system enhancement validation
• Perform root cause analysis and data analysis for reported issues
• Assist technical teams with custom report development
• Support interface testing and data preparation activities

End User Support & Training

• Provide end-user support and issue resolution
• Assist with development of training materials and workshops
• Deliver user instruction and knowledge transfer sessions
• Coordinate testing schedules and transition activities during system updates and migrations
• Facilitate smooth operational transitions and knowledge transfer processes

Reporting & Documentation

• Provide management reporting on:
  • Defect metrics
  • Application quality
  • User support trends
• Maintain detailed testing documentation and reports
• Review training materials test reports and related project deliverables

Required Qualifications

• Bachelors Degree or equivalent work experience
• Strong experience in:
  • Software Testing
  • Quality Assurance
  • Defect Management
  • System Analysis
  • End User Support
• Ability to lead testing teams and coordinate cross-functional activities
• Strong written and verbal communication skills

Preferred Qualifications

• 5 years of experience with:
  • Case Management Systems
  • Component Integration Regression Performance and Acceptance Testing
  • Defect tracking and test result reporting
  • Custom report development
• Experience with:
  • SQL
  • Requirements gathering
  • Software analysis and design
  • System maintenance & operations
  • Judicial or Case Management systems
  • Agile and Waterfall methodologies
  • End-user training delivery
  • State government environments

Technical Skills

• Microsoft Office Suite
• Microsoft Teams
• Microsoft Test Manager
• Visual Studio
• SQL
• Test Script Development
• Defect Tracking & Release Management
• Data Analysis & Root Cause Analysis

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