Systems Administrator- Windows

Overview

Support the implementation and ongoing operation of enterprise applications and systems across on-premises and cloud this role you will work alongside senior administrators and engineering partners to help maintain reliable services automate routine operational tasks and improve monitoring alerting and dashboarding. You will provide day-to-day operational support for research and development teams using enterprise and ArcGIS Online technologies while developing your skills in infrastructure troubleshooting and automation.

Responsibilities

• Support Windows based systems in physical and virtual environments by performing installations upgrades and troubleshooting
• Perform day-to-day administration of server platforms including availability performance and capacity monitoring
• Partner with DevOps teams to support and improve infrastructure reliability and operational efficiency
• Develop and implement automation to streamline routine operational tasks and reduce manual effort
• Maintain security compliance through regular patching vulnerability remediation and adherence to corporate policies
• Provide operational reporting and metrics to leadership and participate in governance and change-management meetings
• Contribute to documentation by updating standards procedures runbooks and operational processes

Requirements

• 1 years of IT experience (including internships co-ops labs or equivalent hands-on experience) supporting Windows endpoints and/or Windows Server
• Working knowledge of Active Directory DHCP DNS and certificate management
• Experience with scripting and automation using one or more of the following: Python PowerShell or JavaScript
• Understanding of storage and resiliency concepts (SAN/NAS backup technologies load balancing and clustering)
• Excellent written and verbal communication skills
• Ability to prioritize effectively learn quickly and work independently with appropriate guidance; availability for occasional after-hours/on-call support as needed
• Bachelors degree in Computer Science Information Systems or a related STEM field

Recommended Qualifications

• Experience supporting a variety of server technologies (application web database virtualization storage load balancers and firewalls)
• Cloud experience with AWS and/or Azure
• Knowledge of containers and container orchestration (Docker Kubernetes)
• Relevant certifications (such as AWS VMware Microsoft)
• Experience with enterprise hardware and vendors (such as Dell Cisco NetApp)
• Operational familiarity with key AWS and Azure services (such as EC2 S3 RDS VPC IAM)
• Exposure to evaluating tools or vendor products and sharing recommendations with the team
• Interest in hardware performance reliability and optimization
• Experience with AI technologies platforms or frameworks (such as implementing AI-driven automation monitoring or analytics solutions)

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