Systems Administrator

Nlets is a 59-year-old not-for-profit organization with a vital mission: facilitating the interstate exchange of criminal justice and public safety 2025 alone our network securely handled over 4 billion messages. While our core business model supports justice and public safety professionals across the US and Canada we are actively expanding into new governmental and private sector markets.

We are seeking a highly skilled and enthusiastic System Engineer who wants their hard-won technical expertise to mean something more. If you want to use your skills to make a difference make America safer help catch the bad guys and keep law enforcement officers safe every single day this is the place for you.

Position Overview

We are seeking a skilled and proactive Systems Administrator to join our growing IT this role you will be responsible for the maintenance configuration and reliable operation of our computer systems network servers and virtualization environments. The ideal candidate ensures that our IT infrastructure is secure efficient and fully optimized to support our daily operations.

Key Responsibilities

• System Maintenance: Manage configure and maintain Windows Server environments Active Directory Group Policies and core network services (DNS DHCP).

• Cloud Integration: Support and administer cloud infrastructure and hybrid environments (e.g. Azure Microsoft 365 AWS).

• Infrastructure & Security: Monitor system performance implement security protocols manage backups and ensure data integrity across all server-side operations.

• Troubleshooting & Support: Provide tier 2/3 technical support for complex infrastructure issues ensuring minimal downtime.

• Documentation: Maintain accurate technical documentation for system configurations processes and IT policies.

Qualifications & Skills

• Experience: 3 years of experience in system administration or a similar infrastructure-focused role.

• Technical Proficiency: Strong expertise in the Microsoft ecosystem enterprise server-side fundamentals and Active Directory management.

• Cloud Knowledge: Practical experience with cloud technologies migration and hybrid cloud management.

• Networking: Solid understanding of networking concepts (TCP/IP routing switching firewalls and VPNs).

• Soft Skills: Excellent problem-solving abilities strong communication skills and a collaborative team mindset.

**This position requires in-person availability at our Phoenix AZ office for a hybrid schedule**

All Nlets employees must undergo a 10-Print FBI Criminal Background Check prior to employment and every 3 years during employment.

Required Experience:

Unclear Seniority