System Operations Site Manager (Lockbourne, OH)
Job Location:
Atlanta, GA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Where do people love what they do and being great at what they do
At Swisslog thats where! Our teams are the heart of a world-leading Robotics company thats harnessing the power of technology to shape the future of intralogistics. The result Were transforming performance and efficiency for customers across the globe giving them the vital edge in their markets.
Make an impact
- Manage the customer support contract throughout entire life cycle to include design offer monitor renew reassess and upgrade.
- Provide guidance and oversight of technicians and mechanics and manage day to day operations.
- Direct and plan the daily weekly and monthly preventative and predictive maintenance inspections.
- Direct the activities of the shift leaders to ensure adherence to procedures processes and performance related to the AS/RS.
- Enforce the adherence to safe operational conduct including but not limited to: lock-out-tag-out confined space walkway clearance and noise protection.
- Periodically communicate customer status to the rest of WDS to ensure all may remain knowledgeable on customer growth needs and potential projects.
- Provide consultation to show the customer how our products may add value to their business. Maintain a thorough understanding of customers business current and future. Promote modernization efforts among installed base
- Divert crisis situations by proactive escalation of key customer issues to appropriate levels including involvement of Swisslog technicians individual business unit managers and engineering design teams
- Manage spare parts inventory to ensure system availability while avoiding carrying excess inventory.
What you need to succeed
- 3-5 years experience Business Development Service Sales or Service Management field
- A high degree of organizational and time management skills and excellent verbal/written communications skills is required.
- Proven track record in a fast-paced demanding environment with the ability to be flexible and adapt well to change.
- B.A. /B.S. in Business or Engineering Management field or equivalent job experience.
- 2 years experience as a manager
- 2 years as part of a Service team or service product sales
- Computer literate in all MS Office products SAP experience a benefit
Our promise to you
Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.
Join us on this journey and youll be part of a global enterprise thats proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential in a team thats united by passion and driven by the OneSwisslog team spirit.
About Swisslog
Swisslog is shaping the future of intralogistics. As part of the KUKA Group we work on the latest technologies that are reimagining the world of logistics. Were a team of 2900 experts from 50 countries serving some of the worlds largest and most exciting brands. Together were implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.
Join the journey!
If you think a career with Swisslog could be what you are looking for wed love to hear from you.
Were looking forward to receiving your application!
Note for United States job postings (EEO statement):
Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status protected veteran status or any other factor protected by applicable federal state or local laws.
Required Experience:
Manager
About Company
KUKA is one of the world’s leading suppliers of intelligent robotics, plant and systems engineering and is driving digitization in industry.
