Hand and Stone Massage and Facial spa in San Marcos is seeking a driven and experienced Spa Manager to lead our team oversee daily operations and drive business growth. This is a leadership opportunity for someone passionate about both the massage and aesthetics industry who is goal oriented and growth minded with a proven background in overseeing spa operations or customer service. Performance will be based on overseeing a team of front desk associates massage therapists and estheticians as well as handling daily operations such as client services and employee scheduling. The manager is responsible for increasing membership conversion rates and sales as well as hitting other spa sales goals.
Were looking for a responsible capable organized and outgoing leader who thrives in a fast-paced client-focused sales environment. The ideal candidate will be results-oriented team-driven and committed to creating a 5-star experience for every clientwhile scaling the business to the next level.
Key Responsibilities
Lead daily operations to ensure that all clients receive an exceptional experience from the moment they arrive at the spa until they check out.
Motivate manage and develop team members to consistently exceed performance standards.
Hire train and onboard staff to align with our luxury service model and company values.
Work with our regional manager to implement strategies to meet sales goals maximize productivity and improve client retention.
Esthetician license and knowledge of the Dermalogica Image and Clarity RX product lines a plus!
Manage scheduling supply ordering and inventory to maintain operational efficiency.
Ensure compliance with all regulatory licensing and safety protocols.
Review business metrics weekly to assess trends opportunities and ROI.
Become proficient with the Zenoti booking system to enhance client management and follow-ups.
Support sales of packages and memberships upsell treatments and lead by example in client education.
Maintain spa standards for cleanliness ambiance and brand representation.
Qualifications
Must have at least 2 years of experience managing a spa or other membership based business with a proven track record of growing revenue year over year.
3 years of total management experience in any type of membership based business retail or hospitality industry a plus.
Must be reliable dependable have a strong work ethic able to work days evenings or weekends.
Sales-minded with a proven record of exceeding revenue targets.
Professional appearance excellent communication skills and client-focused demeanor.
Must have a passion for the wellness industry and want to promote the benefits to clients.
Spa hours are Monday-Friday 9am-8pm Saturday and Sunday 9am-6pm
Must be available to work during the week and on weekends. Schedule will be discussed during the interview
Benefits include:
$25 an hour
$10 for every membership sold holiday gift card performance bonuses and 10% commission on all product sales
Additional quarterly bonuses based on achieving membership goals
Sick Pay
401K benefits after 1 year of employment
50% discount on all spa services
Compensation: $25.00 per hour
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
Manager
Hand and Stone Massage and Facial spa in San Marcos is seeking a driven and experienced Spa Manager to lead our team oversee daily operations and drive business growth. This is a leadership opportunity for someone passionate about both the massage and aesthetics industry who is goal oriented and gro...
Hand and Stone Massage and Facial spa in San Marcos is seeking a driven and experienced Spa Manager to lead our team oversee daily operations and drive business growth. This is a leadership opportunity for someone passionate about both the massage and aesthetics industry who is goal oriented and growth minded with a proven background in overseeing spa operations or customer service. Performance will be based on overseeing a team of front desk associates massage therapists and estheticians as well as handling daily operations such as client services and employee scheduling. The manager is responsible for increasing membership conversion rates and sales as well as hitting other spa sales goals.
Were looking for a responsible capable organized and outgoing leader who thrives in a fast-paced client-focused sales environment. The ideal candidate will be results-oriented team-driven and committed to creating a 5-star experience for every clientwhile scaling the business to the next level.
Key Responsibilities
Lead daily operations to ensure that all clients receive an exceptional experience from the moment they arrive at the spa until they check out.
Motivate manage and develop team members to consistently exceed performance standards.
Hire train and onboard staff to align with our luxury service model and company values.
Work with our regional manager to implement strategies to meet sales goals maximize productivity and improve client retention.
Esthetician license and knowledge of the Dermalogica Image and Clarity RX product lines a plus!
Manage scheduling supply ordering and inventory to maintain operational efficiency.
Ensure compliance with all regulatory licensing and safety protocols.
Review business metrics weekly to assess trends opportunities and ROI.
Become proficient with the Zenoti booking system to enhance client management and follow-ups.
Support sales of packages and memberships upsell treatments and lead by example in client education.
Maintain spa standards for cleanliness ambiance and brand representation.
Qualifications
Must have at least 2 years of experience managing a spa or other membership based business with a proven track record of growing revenue year over year.
3 years of total management experience in any type of membership based business retail or hospitality industry a plus.
Must be reliable dependable have a strong work ethic able to work days evenings or weekends.
Sales-minded with a proven record of exceeding revenue targets.
Professional appearance excellent communication skills and client-focused demeanor.
Must have a passion for the wellness industry and want to promote the benefits to clients.
Spa hours are Monday-Friday 9am-8pm Saturday and Sunday 9am-6pm
Must be available to work during the week and on weekends. Schedule will be discussed during the interview
Benefits include:
$25 an hour
$10 for every membership sold holiday gift card performance bonuses and 10% commission on all product sales
Additional quarterly bonuses based on achieving membership goals
Sick Pay
401K benefits after 1 year of employment
50% discount on all spa services
Compensation: $25.00 per hour
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
View Open Positions At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXI
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