Software Engineer Product
Yonkers, NY - USA
Job Summary
WHO WE ARE
Consumer Reports is an independent nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights working with policymakers and companies to find solutions for safer products and fair practices.
Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.
OVERVIEW
Were seeking a passionate Software Engineer to join our Experimental Engineering team focused on enhancing and developing our AskCR Retrieval-Augmented Generation (RAG) application. This individual will play a crucial role in building intelligent consumer-facing features and seamlessly integrating AI-powered functionalities across our web and mobile platforms. As part of the AskCR team youll collaborate with multidisciplinary teams to deliver robust scalable solutions that leverage modern AI technologies.
This is a remote position. This position is not eligible for sponsorship or relocation assistance.
How Youll Make An Impact
As a Software Engineer focused on the AskCR product you will work across the stack to:
- Develop optimize and maintain the AskCR chatbot and associated features ensuring seamless integration across user devices and platforms.
- Collaborate with product design and engineering teams to translate user needs and business requirements into innovative features and experiences.
- Write clean efficient and maintainable frontend code in React
- Implement efficient scalable APIs and services using Python FastAPI and related technologies.
- Integrate and leverage OpenAIs LLMs to enhance the chatbots conversational and generative capabilities including through prompt engineering and foundation model experimentation.
- Continuously research test and incorporate emerging AI technologies to enhance product experience and maintain competitive edge.
- Promote and adhere to best practices in software development security and responsible AI usage.
ABOUT YOU
Youll Be Highly Rated If:
- You have the degree. Bachelors degree in Computer Science Software Engineering Data Science or a related field.
- You have 5 years of professional software engineering experience with demonstrated expertise in Python and web development frameworks particularly FastAPI.
- You have integrated and deployed AI solutions using OpenAIs GPT models or similar LLM technologies.
- You have a strong understanding of cloud services containerization and deployment best practices.
- You are an exceptional problem-solver with the ability to clearly communicate technical concepts to cross-functional teams.
Youll Be One of Our Top Picks If:
- You have experience with Retrieval-Augmented Generation (RAG) frameworks and chatbot architectures.
- You have prior experience developing consumer-facing applications particularly those incorporating AI-driven user experiences.
- You have experience with React Native and mobile app development.
- You are familiar with ethical AI practices trust & safety data privacy considerations and/or compliance standards.
FAIR PAY AND A JUST WORKPLACE
At Consumer Reports we are committed to fair transparent pay and we strive to provide competitive market-informed compensation informed by location as well as the candidates particular combination of knowledge skills competencies and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers NY Washington DC and Colchester CT. We are registered to do business in and can only hire from the following states and federal district: Arizona California Connecticut Illinois Maryland Massachusetts Michigan New Hampshire New Jersey New York Texas Vermont Virginia and Washington DC.
Salary ranges
- NY/California: $120K-$140K annually
- DMV/Massachusetts: $105K-$125K annually
- Colchester CT and additional approved CR locations: $100K-$120K annually
OR
At Consumer Reports we are committed to fair transparent pay and we strive to provide competitive market-informed target salary range for this position is $000K-$000K. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will be informed by the candidates particular combination of knowledge skills competencies and experience. We have three locations: Yonkers NY Washington DC and Colchester CT. We are registered to do business in and can only hire from the following states and federal district: Arizona California Connecticut Illinois Maryland Massachusetts Michigan New Hampshire New Jersey New York Texas Vermont Virginia and Washington DC.
Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race color creed religion age national origin ancestry citizenship status sex or gender (including pregnancy childbirth related medical conditions or lactation) gender identity and expression (including transgender status) sexual orientation marital status military service or veteran status protected medical condition as defined by applicable state or local law disability genetic information or any other basis protected by applicable federal state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.
Required Experience:
IC
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