Software Development Manager, Time & Pay Innovation

Lead the team that ensures Amazon associates get paid accurately every single day. As a Software Development Manager in TAA you lead the talented SDEs tech strategy and delivery for one of Amazons most critical real-time platforms: a high-throughput event-driven architecture processing millions of punch events globally.

Amazon is one of the largest employers on the planet with hundreds of thousands of employees across the globe. Come join us in our journey to deliver solutions for one of the most complex domains in People eXperience Technology (PXT). We own and deliver technology to manage employee time expectations and compute their pay globally for all our current and emerging businesses. At the core we are in the business of analytics real-time and event-driven of data collected from IoT devices (time clocks) and web user interfaces. We own our own high-availability services to support this processing and require the ability to work from replay-able auditable truth for any point in an employees timeline. Our business rules are complex and arcane varying by role business and jurisdiction. We are solving all these problems at Amazon scale an order of magnitude larger than supported by any commodity solutions and growing exponentially.

We are looking for a Software Development Manager who combines strong technical depth with proven people leadership. You will own the roadmap delivery and operational health of critical systems while building a team of engineers who thrive in ambiguity and deliver at the highest bar. You set the technical direction in partnership with your senior engineers remove blockers make resourcing trade-offs and create an environment where engineers do the best work of their careers. You are equally comfortable in a design review debating architecture trade-offs and in a 1:1 coaching an engineer through a growth challenge.

Key job responsibilities
Build lead and grow a high-performing engineering team. Hire top talent set clear expectations develop engineers at all levels and create a culture of ownership innovation and operational excellence.
Own the technical roadmap and delivery. Define priorities across punch processing attendance scheduling and compliance systems. Balance new feature delivery scaling investments and technical debt reduction.
Drive technical direction in partnership with senior engineers. Engage deeply in architecture and design reviews. Make high-judgment calls on system trade-offs caching strategies capacity planning concurrency models and third-party dependency management.
Deliver results on aggressive timelines. Manage execution across multiple workstreams remove blockers make resourcing trade-offs and hold the team accountable to commitments while protecting sustainable pace.
Own operational health end-to-end. Set the bar for reliability monitoring alarming and incident response. Drive operational reviews reduce mean time to resolution and ensure systems meet SLAs under peak traffic.
Scale the platform for exponential growth. Partner with engineers to plan capacity conduct load testing identify bottlenecks and execute scaling strategies for systems under rapid device and traffic growth.
Manage stakeholder relationships. Communicate roadmap trade-offs and risks clearly to senior leadership partner teams and business stakeholders. Influence without authority across organizational boundaries.
Develop engineers and build leadership depth. Coach SDEs on technical growth ownership and leadership behaviors. Identify and develop future technical leads and managers within the team.
Drive organizational excellence. Improve team processes sprint planning on-call rotations design review cadences and hiring bar. Contribute to org-wide initiatives and raise the bar for engineering culture.

A day in the life
You start the day in a 1:1 with a senior engineer aligning on the architecture approach for a scaling initiative and coaching them on how to drive cross-team consensus. You join a design review asking the hard questions about failure modes rate-limit handling and graceful degradation. You step into a sprint planning session helping the team prioritize between a compliance feature launch and a critical performance optimization. You review operational metrics queue depths processing latency error rates and decide whether to escalate a trending issue. You meet with your SDM peers and director to align on headcount planning and roadmap trade-offs for the next quarter. You close the day reviewing resumes for an open role calibrating on the bar with your hiring loop. Throughout it all you protect your teams focus remove blockers and create space for engineers to do deep technical work.

About the team
We are part of Time and Attendance (TAA) within People eXperience Technology (PXT). Our team builds and operates the technology that powers how Amazon tracks manages and compensates employee time globally across all business lines and geographies.

We own the full technology stack across several critical verticals:

Punch Collection & Processing Real-time ingestion and processing of punch events from IoT devices and web interfaces through a high-throughput event-driven serverless architecture.
Attendance Tracking actual associate work against planned schedules to ensure accurate time records across all business lines.
Scheduling & Schedule Builder Enabling Operations to plan build and manage employee schedules and labor allocation. Scheduling bridges labor planning and pay generation determining which shifts a site needs and which employees fill them.
Compliance Enforcing complex jurisdiction-specific business rules around worked hours meal and rest break policies and labor law requirements that vary by role business and country.
Our systems operate at a scale an order of magnitude larger than any off-the-shelf solution and they are growing exponentially. The domain is uniquely challenging: business rules are complex and arcane data must be replay-able and auditable for any point in an employees timeline and every decision we make directly affects how people get paid. If you want to lead a team solving hard distributed systems problems with real-world impact this is the team.

- 3 years of engineering team management experience
- 7 years of engineering experience
- 8 years of leading the definition and development of multi tier web services experience
- 3 years of Software Engineer Software Developer or related occupational experience
- 1 years of providing technical leadership and project management for all aspects of the software development lifecycle experience
- 1 years of developing large-scale multi-tiered distributed software systems using Java C# or C experience
- 1 years of developing large-scale multi-tiered distributed software systems using service-oriented architecture experience
- 1 years of developing large-scale multi-tiered distributed software systems using distributed programming experience
- Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Dallas - 184900.00 - 250200.00 USD annually