Software Development Engineer Test, Alexa Global quality

Come join us to launch Alexa globally to millions of customers across 100 countries solving hard challenges in multilingual conversational CX evaluation across multimodal experiences spanning text voice and visual across many device surfaces. We are solving hard challenges in validation across speech visual conversational quality locale cultural and linguistic dimensions building agentic automation tooling that spans the full quality spectrum from synthetic test generation to LLM-as-a-Judge evaluation to visual validation using AI to cultural relevancy classification powered by machine learning.

The Alexa Global Quality (AGQ) team is responsible for ensuring Alexa delivers a high-quality culturally relevant experience to customers across multiple international locales. We are building a scalable AI-powered automation solution for multi-locale and linguistic product validation one that can efficiently scale across all supported locales while maintaining the cultural and linguistic nuances that matter to our diverse customer base.

Key job responsibilities
- This role will lead the quality assurance automation and framework creation/enhancement efforts responsible for the end-to-end quality of Alexas multi-locale experience. We are looking for a proven hands-on results-oriented quality assurance software engineer to drive the strategy tool selection quality bar and best practices for the future experience of our international customers.
- Establishing a consistent scalable testing framework that supports multi-locale validation and complements the development processes across all supported locales
- Working closely with engineers to architect and develop the best technical design and testing approach for internationalization (i18n)
- Building and evolving agentic tooling for end-to-end quality evaluation from synthetic test case generation to multimodal response validation to automated cultural and linguistic correctness assessment
- Creating metrics and reports on quality status technical operations and system performance across all locales driving towards agreed-upon quality bars that are consistent yet culturally appropriate per market
- Working effectively with product managers Country PMs designers engineering locale experts and business teams to deliver the best overall experience factoring in financial goals usability goals and locale-specific customer expectations

- 4 years of non-internship professional software development testing experience
- 2 years of test automation frameworks and tools building experience
- Experience programming with at least one modern language such as Java C or C# including object-oriented design
- Experience in penetration testing and exploitability-focused vulnerability assessment
- Experience in platform-level security mitigations and hardening for Linux and Windows

- Knowledge of overall system architecture scalability reliability and performance in a database environment
- Experience building test automation frameworks and tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 143700.00 - 194400.00 USD annually