Quality Assurance Analyst

Title - Quality Assurance Analyst

ID - BITS Digital Accessibility Tester

Location - Remote HartfordConnecticut

Client - State of Connecticut

Interview - IN person

Skills required - 5

Bachelors degree is required preferably in the field of Computer Science Software Engineering IT Web Development Library or Informational Science or Human Computer Interaction

4 years of hands-on digital accessibility testing experience including experience with assistive technologies WCAG compliance and manual testing methods

4 years of experience on a digital product team either working as a project owner or individual contributor working collaboratively with internal and external teams to improve products and services using digital accessibility technologies policies and best practices

Strong proficiency in manual testing with assistive tech: NVDA JAWS Dragon Fusion Deque Wave ZoomText VoiceOver TalkBack. Also expertise with built-in device features such as speech-to-text text-to-speech magnifiers onscreen keyboards eye gaze tech and alternative input devices including keyboards

Strong proficiency in HTML ARIA and semantic markup knowledge

Expertise in auditing common and legacy systems and products to find accessibility issues providing guidance for mitigating issues and improving accessibility knowledge and practices within internal teams

Demonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problems

Strong understanding of responsive web design principles techniques and frameworks

Experience testing and assessing accessibility issues on internal business processes including case management and data collection systems

Creative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and tools

Can work both independently and collaboratively to help advance a programs accessibility standards

Experience as a mentor or coach for other product and service testers to promote stronger consistency and standards

Strong interpersonal and communication skills including the ability to clearly present data and analysis as well as the ability to receive feedback on your work

Expert in facilitating the integration of test data to support analysis and remediation processes

Strong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas

Ability to explain technical issues to non-technical stakeholders and communicate their implication on systems processes projects and services. Able to facilitate discussions and solutions

Experience with software like Axe WebAIM SiteImprove and Sitebulb

Experience with browser devtools and accessibility extensions: Axe WAVE ARC Toolkit

Strong written and oral communication skills and responsiveness to leadership and stakeholder requests

Strong organizational skills and experience with project tracking software along with experience in agile processes and project development best practices

Experience in balancing a diverse workload of projects with varying complexities and unique needs

Excellent time management skills with an ability to commit and deliver on project goals timelines and target dates

Ability to work independently as well as part of a team to reach program goals and meet dynamic business objectives

Ability to engage in rigid practices for accessibility testing while maintaining flexibility for ad-hoc needs

Strong proficiency with MS Suite (Word Excel PowerPoint) Microsoft Teams Outlook and Zoom

Other Desired Skills

Experience in testing complex systems that use standard technologies (HTML CSS JavaScript SQL jQuery)

Experience in accessibility compliance for chatbots and other customer communication tools

Experience in accessibility compliance for analog formats like Word Powerpoint and print marketing assets

Experience with digital forms and documents remediation to meet accessibility standards

Experience with Sitecore Salesforce Adobe XD and Jira/Confluence

Knowledge of multiple testing analysis data visualization tools

Desired Certifications
One or more of the following:

IAAP certification (CPACC WAS etc.)

PMP certification

DHS Trusted Tester certification

Deque University

Section 508

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