Sharepoint Support Engineer

Siri InfoSolutions Inc

Job Location:

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Role: SharePoint Support Engineer

Location: Atlanta GA

SharePoint Support

Provides technical assistance troubleshooting and maintenance for SharePoint Online/M365 environments
Key duties include managing user permissions resolving site issues configuring lists/libraries and improving user adoption.
Proficiency in PowerShell for automation and Power Platform (Power Apps/Automate)
Excellent troubleshooting communication and customer service skills
Technical Support & Troubleshooting: Act as the primary point of contact for SharePoint issues resolving incidents related to site access broken workflows or content display.
Administration & Maintenance: Manage site collections lists libraries and content types. Maintain SharePoint farm/tenant health including patching and updates.
Provide day to day support for SharePoint Online sites lists libraries and custom components.
Permissions Management: Configure and audit user access security groups and permissions ensuring compliance with data security policies.
Platform Customization: Use Power Platform (Power Apps Power Automate) to create custom workflows forms and site templates.
User Training & Documentation: Create FAQs user guides and training material to help users maximize SharePoint capabilities.
Integration Support: Support the integration of SharePoint with Microsoft Teams OneDrive and other Office 365 services.
Handle support tickets end to end ensuring timely closure without SLA breach and preventing DSAT (dissatisfaction) through proactive communication and resolution.
Conduct audit checks across all parameters (security compliance performance governance) to ensure solutions pass organizational and regulatory audits.
Troubleshoot SPFx solutions REST API integrations and Power Platform apps/workflows to ensure smooth operations.
Support business users with Power Apps (Canvas & Model-driven) guiding them on best practices scalability and compliance.
Manage Dataverse and Power Platform connectors for seamless integration with SharePoint and enterprise applications.
Collaborate with stakeholders to gather requirements provide solutions and ensure high quality deliverables.
Document support procedures and create knowledge base articles to enable self-service and reduce repetitive queries.
Implement automation strategies to minimize manual support tasks and improve efficiency.

Regards

Dipesh

Role: SharePoint Support Engineer Location: Atlanta GA SharePoint Support Provides technical assistance troubleshooting and maintenance for SharePoint Online/M365 environments Key duties include managing user permissions resolving site issues configuring lists/libraries and improving user adoption...

Role: SharePoint Support Engineer

Location: Atlanta GA

SharePoint Support

Provides technical assistance troubleshooting and maintenance for SharePoint Online/M365 environments
Key duties include managing user permissions resolving site issues configuring lists/libraries and improving user adoption.
Proficiency in PowerShell for automation and Power Platform (Power Apps/Automate)
Excellent troubleshooting communication and customer service skills
Technical Support & Troubleshooting: Act as the primary point of contact for SharePoint issues resolving incidents related to site access broken workflows or content display.
Administration & Maintenance: Manage site collections lists libraries and content types. Maintain SharePoint farm/tenant health including patching and updates.
Provide day to day support for SharePoint Online sites lists libraries and custom components.
Permissions Management: Configure and audit user access security groups and permissions ensuring compliance with data security policies.
Platform Customization: Use Power Platform (Power Apps Power Automate) to create custom workflows forms and site templates.
User Training & Documentation: Create FAQs user guides and training material to help users maximize SharePoint capabilities.
Integration Support: Support the integration of SharePoint with Microsoft Teams OneDrive and other Office 365 services.
Handle support tickets end to end ensuring timely closure without SLA breach and preventing DSAT (dissatisfaction) through proactive communication and resolution.
Conduct audit checks across all parameters (security compliance performance governance) to ensure solutions pass organizational and regulatory audits.
Troubleshoot SPFx solutions REST API integrations and Power Platform apps/workflows to ensure smooth operations.
Support business users with Power Apps (Canvas & Model-driven) guiding them on best practices scalability and compliance.
Manage Dataverse and Power Platform connectors for seamless integration with SharePoint and enterprise applications.
Collaborate with stakeholders to gather requirements provide solutions and ensure high quality deliverables.
Document support procedures and create knowledge base articles to enable self-service and reduce repetitive queries.
Implement automation strategies to minimize manual support tasks and improve efficiency.