Shared Services Manager APAR

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.

Company Overview:

The Wilbert Group which is part of Marmon Holdings Inc. a Berkshire Hathaway Company and is a $300 million company with four industry-leading brands. The Wilbert Group offers a range of manufactured concrete products including burial vaults monuments septic tanks retaining walls storm shelters and agricultural precast products. The company operates manufacturing plants warehouses monument production facilities a casket manufacturing plant and crematories. The monument division produces granite memorials and markers custom granite signage and engraved brick pavers and engages in wholesale monument sales.

Core Values: Integrity Commitment Innovation Teamwork Excellence

Position Overview:

Reporting to the Director of Shared Services the Shared Services Manager is responsible for the daily operational leadership and execution of the organizations Accounts Payable and Accounts Receivable shared services functions. This role oversees transactional processing team performance service delivery operational controls and compliance activities across multiple business units. This role partners closely with finance procurement operations sales customer service and treasury teams to support effective cash cycle operations and strong internal and external customer service.

Essential Duties and Responsibilities:

Shared Services Team Leadership Workforce and Operations Management:

• Lead mentor and develop AP/AR teams by assigning and prioritizing workloads conducting performance management activities and supporting onboarding training and succession planning.
• Monitor workflow volumes backlogs KPIs and SLAs to ensure service levels deadlines and operational performance expectations are consistently achieved.
• Support execution of shared services strategies policies and standardized processes across all locations ensuring consistency efficiency and compliance.
• Manage escalations and resource planning including staffing and cross-training needs while fostering a collaborative service-oriented and accountable team culture.
• Identify evaluate and implement continuous process improvement initiatives to increase efficiency accuracy and productivity across the shared services organization.

Accounts Payable & Receivable Operations:

• Oversee end-to-end AP and AR processes including invoicing billing cash application collections reconciliations and payment execution (checks ACH wires) ensuring accuracy and compliance with company policies and internal controls.
• Monitor and resolve payment discrepancies disputes and inquiries partnering cross-functionally (Treasury Finance Sales Operations Customer Service) to support cash flow and timely resolution.

Compliance Controls Reporting:

• Ensure compliance with GAAP SOX regulatory requirements and company policies by maintaining strong internal controls approval workflows segregation of duties and data integrity across systems.
• Support month-end and year-end close processes audits and reporting requirements by preparing reconciliations documentation operational reports dashboards and performance metrics.
• Monitor and escalate operational risks control deficiencies and compliance concerns to leadership ensuring timely resolution and continuous improvement.
• Partner cross-functionally with Finance Procurement Treasury Sales Operations and Customer Service to resolve issues support organizational initiatives and promote a strong customer service mindset in vendor and customer interactions.

Education Experience & Skills Requirements:

Education:

Bachelors degree in Accounting Finance Business Administration or a related field required.

Experience:

Minimum of 8 years of progressive experience in accounts payable accounts receivable accounting operations or shared services functions including at least 5 years in a supervisory or leadership role within a SOX-compliant environment. Experience supporting multi-location operations and shared services environments preferred.

Preferred Qualifications:

Professional certification (e.g. CPA CMA) preferred.
Experience with ERP systems (specifically Epicor Kinetic) workflow automation and shared services operational processes.
Experience supporting process improvement and operational standardization initiatives.
Experience in manufacturing distribution or multi-site operational environments preferred.
Experience with Lean Six Sigma or operational excellence methodologies preferred.

Skills:

Strong leadership team development and performance management skills.
Excellent organizational time management and workload prioritization abilities.
Strong communication and interpersonal skills with the ability to collaborate effectively across departments.
Proficiency in ERP systems accounts payable systems accounts receivable systems and operational reporting tools.
Strong analytical problem-solving and operational decision-making skills.
Exceptional attention to detail and accuracy.
Knowledge of GAAP SOX compliance internal controls and financial operations processes.
Ability to manage multiple priorities in a fast-paced deadline-driven environment.
Strong customer service orientation and continuous improvement mindset.

Physical/Other Requirements:

Standard office environment with potential remote work flexibility.

Some travel may be required.
May require occasional overtime during peak periods month-end close and audits.
Ability to maintain regular punctual attendance consistent with the ADA FMLA and other federal state and local standards.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Following receipt of a conditional offer of employment candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.