ServiceNow Project Manager

Job Role: ServiceNow Project Manager

Location: Remote in USA

This position requires a Project Manager who will be responsible for developing detailed project plans ensuring resource availability and allocation and delivering every project on time within budget and scope. This is a critical role specially to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. He/she will be the go-to person for everything related to project and its success.

Roles & Responsibility

Planning initiation and execution of complex infrastructure projects

Responsible for resource allocation and Utilization

Facilitate meetings and collaborate with internal Stakeholders Client 3rd Party resources

Identify risks and incorporate risk mitigation strategy/contingency plan

Manage standards procedures and practices for record-keeping of contractual agreements

Perform analysis that reflects Planned vs actual variances

Responsible for facilitating the execution of IT projects/programs by ensuring the quality completeness tracking and reporting of work items as they flow between participants in key business process

Project schedule development Status reporting communications planning and management using MS Project/ADO/JIRA

Perform project closing activities including operational transition

Proven leader and trusted advisor championing project needs to deliver predictable and repeatable project results

Balance the art and science of project management to scale and leverage techniques and processes efficiently

Control and track project performance and conducting regular team status meetings

Reporting project status periodically to Leadership

Identify road blockers plan issue resolution and drive them to closure and keep a record of RAID items

Coordinate with other functions and organizational entities to identify and monitor issues impacts and dependencies

Manage end to end procurement whether it is related to Hardware Software People Partner Onboarding etc.

Qualification & Experience

Bachelors degree in IT/ Engineering/MBA or other management qualification

PMP or/and Prince 2 certified

Total 6-9 years of experience out of which at least 5 years of Project management experience for clients spread across the globe

Experience in IT Infrastructure Managed Services Transition & Transformation Project like including Datacenter builds and migrations decommissioning projects server builds and storage project

Experience in managing diverse and multiple teams with complete ownership and responsibility of the direct/indirect team

Experience in Managing Customer Engagement and Third-Party OEMs/ Partners

Sound hands-on experience on Project financial Management Cost Management and Financial (Cost/Budget) variance tracking

Experience in Agile Project Management or /And Scrum methodologies will be preferred

Skill Sets required

Proficient with Project Management Tools including MS Project and MS Office Suite

Solid knowledge of and demonstrated experience in project management processes and methodologies

Strong communication and presentation skills

Well-developed negotiation and relationship skills

Ability to build consensus.

Detail and big picture orientation.

Excellent analytical skills and a strong sense for structure & logic

Proficient on MS Office (Advance Power Point Advance Excel Word Visio) and Power BI Qlik