Service Now ITSM Lead

Vaaridatech

Job Location:

Marshall County, WV - USA

Monthly Salary: Not Disclosed

Posted on: 19 days ago

Vacancies: 1 Vacancy

Job Summary

Must Have:

8-10 years of ServiceNow experience
Strong ITSM implementation experience
Hands-on coding and configuration experience
Team Lead or Technical Lead experience
Client-facing communication skills
CSA CAD CIS-ITSM certifications

Key Responsibilities

Lead end-to-end ServiceNow ITSM development and delivery.
Design and configure Incident Problem Change Request and Service Catalog modules.
Develop integrations using REST APIs IntegrationHub and MID Server.
Manage CMDB Discovery IRE rules and data governance.
Create Business Rules Script Includes Client Scripts UI Policies and Flow Designer workflows.
Lead a team of ServiceNow developers and analysts.
Conduct client workshops requirement gathering demos and design reviews.
Act as the primary technical point of contact for client stakeholders.

Required Skills:

ServiceNowCAD

Must Have: 8-10 years of ServiceNow experience Strong ITSM implementation experience Hands-on coding and configuration experience Team Lead or Technical Lead experience Client-facing communication skills CSA CAD CIS-ITSM certifications Key Responsibilities Lead end-to-end ServiceNow ITSM devel...