Service Manager
Job Location:
Yearly Salary:
Experience Required:
Posted on:
14 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Compensation:
- $125000 to $135000 per year
- Paid OEM Training
- Comprehensive benefits including medical dental vision available from start
- Paid Time Off Sick Time and Vacation
- Matching 401(k) etc.
- Company credit card travel perks/points
- Per-diem
Shift:
- Day shift Monday to Friday with flexibility required from time to time.
The Service Manager provides leadership and direction for the service team ensuring customers receive timely professional and effective support. This position is responsible for overseeing daily service operations developing team performance and maintaining strong customer partnerships while supporting business growth. The successful candidate will combine strong leadership operational expertise and a customer-first mindset to achieve departmental and organizational objectives.
Key Responsibilities & Qualifications:
- Supervise coach and support service personnel to promote accountability professional growth and high-quality workmanship.
- Foster positive customer relationships by addressing service needs resolving concerns and ensuring a consistent service experience.
- Identify opportunities to expand service business through customer engagement maintenance agreements and value-added solutions.
- Track departmental performance manage resources effectively and support the achievement of revenue profitability and service goals.
- 35 years of leadership experience in a service-related environment with strong communication problem-solving organizational and business management skills.
- 60% - 75% travel to meet with Service Technicians and Customers
MT1
Required Skills:
Previous Corrugated Post-Press or Pre-Press systems experience Highschool or equivalent Must be over 21 years of age
Required Education:
Previous Corrugated Post-Press or Pre-Press systems experienceHighschool or equivalentMust be over 21 years of age
