Service Coordinator
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Job Summary
Pay: $36000 per year Location: Lehi UT In person
About EV Auto
EV Auto is an electric vehicle dealership focused on making every part of the EV experience fast simple and transparent including
service. Our Lehi UT location serves customers across Utah County and is part of a multi-location team that holds itself to a high
standard on every interaction.
About the Role
No call goes unanswered. No customer stands around wondering what happens next.
As a Service Coordinator at our Lehi location you are the first face customers see when they bring in their vehicle and the first voice
they hear when they call or text. You will manage check-ins keep customers informed throughout their service visit and make sure
nothing falls through the cracks.
This is a people-first role. The technical side can be taught what we are looking for is someone organized warm and dependable
who takes pride in a smooth stress-free experience for every customer who walks through the door.
What You Will Do
Greet and check in customers when they arrive for service appointments
Respond to calls and texts from service customers quickly and helpfully
Communicate vehicle status updates to customers throughout the service process
Schedule appointments and manage the service calendar
Coordinate with technicians and the service manager to keep the day running smoothly
Answer questions about services pricing and timelines honestly and clearly
Keep customer records and notes accurate in our service system
Resolve concerns with patience turn a frustrated customer into a loyal one
Make sure no customer leaves without knowing exactly what was done and what comes next
What We Are Looking For
Organized and reliable you stay on top of a busy environment without dropping the ball
Warm clear communicator in person on the phone and over text
Calm and professional when things get hectic
Prior experience in a service front desk or customer-facing role is a plus
Comfortable learning scheduling software and service management systems
Bilingual or multilingual is a strong bonus
Compensation and Benefits
$36000/year
In-person role based in Lehi UT
Schedule includes rotating Saturdays
Paid training no prior EV or automotive knowledge required
Supportive team environment with room to grow
EV Auto is an equal opportunity employer.
Required Experience:
IC
About Company
Pay: $36,000/year + commission Location: Bountiful, UT — In person About EV Auto EV Auto is an electric vehicle dealership focused on making the EV buying proce...
