Service Assistant
Job Location:
Reading, PA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
SERVICE DEPT ASSISTANT - Reports to Service Manager
Qualifications
Education
High school diploma or the equivalent.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet companys production and quality standards.
Physical Requirements
Surroundings
move throughout the company facility for most of the shift.
spend time outdoors in the weather and elements.
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
on a regular basis
Lifting
10 lbs to 25 lbs
Reaching and/or lifting overhead
on a regular basis
Climbing
stairs
ladders
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
on a regular basis
Expectations
General Expectations
Receptionist responsibilities including cashiering
Ability to file organize and maintain records
Ability to Multi-Task
Customer Service responsibilities
Job-Specific Expectations
Greet customers in the service department
Answer large volume of inbound and outbound calls for the Service Department
Document and organize reservations of Service Department customers
File organize and maintain all service records
Serve as cashier in the department
Have the ability to multi-task and handle more than one task at a time.
Handle all internal repair orders including but notlimited to used vehicles trades wholesale and PDIs
Assist with PA Requests
Keep workflow and technicians moving via proper communication with the advisors and technicians
Use the Xtime RO Dashboard to assist with workflow
Assist in all other service related areas when needed
Fill in for service writers when one is on vacation/break
The above noted job description is not intended to describe in detail the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of this position. The Dealership reserves the right to modify this job description at any time with or without notice
Required Experience:
Junior IC
About Company
SALE REPRESENTATIVE - Reports to the Sales Manager QualificationsEducation High school diploma or the equivalent. Licenses Driver's License Sales License Other ...
