Senior Technical Program Manager, Product & Rider Loyalty

MatchPoint is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

Position: Senior Technical Program Manager Product & Rider Loyalty

Location: San Francisco CA

Duration: 3 month

Rate: $75/hr on W2

Description:

Responsibilities

• Lead cross-functional product initiatives from ideation through planning execution launch and post-launch - ensuring alignment accountability and measurable outcomes at every phase.
• Provide hands-on support across all phases of the software development lifecycle including project planning resource allocation progress tracking risk mitigation KPI ownership and measurement and leadership communications.
• Partner with engineering product data science design operations and other business functions to build highly collaborative teams and maintain clear communication across teams and stakeholders.
• Drive loyalty and retention product programs working closely with product and engineering to define success metrics prioritize roadmap investments and accelerate delivery of features that deepen customer engagement and lifetime value.
• Lead regulatory and compliance-driven product initiatives navigating ambiguity and coordinating across legal policy product and engineering stakeholders.

Experience

• 5 years of experience in a customer-facing product environment leading cross-functional teams to deliver complex product and platform initiatives iteratively with multiple dependencies and constraints in a highly dynamic and agile environment.
• Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity with only high-level direction.
• Experience as an embedded TPM partnering within product engineering teams with the flexibility to shift into generalist capacity supporting multiple teams concurrently.
• Experience building roadmaps release plans and program plans with a thorough understanding of dependency management.
• Able to communicate highly technical problems and solutions at all levels - from individual contributors to C-level executives.
• Able to influence negotiate and inspire others in a matrixed environment; excellent organization planning skills and attention to detail.
• Experience compiling and presenting business and technology options backed by data and experimentation to decision makers.

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.