Senior Security Engineer, Customer Service Security

Want to change how security works at Amazon scale Customer Service Application Security protects customer data for one of Amazons largest businesses and were building intelligent automation that makes security a built-in part of how teams ship.

As a Senior Security Engineer youll be the embedded security lead on our biggest most complex initiatives. Youll work with engineering teams from first design to launch owning security assurance through threat modeling security investigations and control testing. Youll give teams and leaders confidence that what they ship is secure. Then youll go further turning key findings into guardrails paved paths and automation that eliminate whole classes of vulnerabilities across the business unit so builders get secure systems by default.

This is a senior role with real influence. Youll take on problems with no playbook where the business goal is clear but the technical strategy isnt and youll define the approach. Youll set the technical bar by reviewing other security engineers and SDEs designs and code to make sure theyre secure extensible and easy to adopt. Youll lead high-stakes escalations to closure with senior managers and principal engineers. Youll strengthen how teams operate from alarms and runbooks to COEs.

Your impact will go beyond code. Youll champion secure coding standards improve processes and build a security culture across development teams. Youll help shape the teams long-term strategy mentor engineers and hire the people who grow this team.

Key job responsibilities
- Serve as the senior security engineer on large complex initiatives across Customer Service. Own security assurance from ideation through launch and give teams and leaders confidence that what they ship protects customer data.
- Lead the design of automated security guardrails paved paths and secure-by-default patterns that remove classes of vulnerabilities across the business unit and set the technical direction other engineers build on.
- Take on ambiguous security problems where the business direction is clear but the technical strategy is not.
- Drive the shift from manual point-in-time reviews to continuous security assurance by designing preventive and detective controls and automated assessment that work at scale
- Review the designs code and tooling of security engineers and SDEs to make sure they fit the bigger picture and are well secured extensible efficient and easy for developers to adopt
- Improve security beyond technology by championing secure coding standards building training improving processes and strengthening security culture across development teams
- Help define and drive the teams long-term security strategy with security and engineering stakeholders informed by research into emerging threats and new techniques
- Grow the team by mentoring engineers taking part in hiring and interviews and giving career guidance

A day in the life
As a Senior Security Engineer youre the embedded security lead on Customer Services most complex initiatives. Your morning might start with shaping the threat model for a major new service then reviewing a teammates guardrail design to make sure it scales and is easy to adopt. Later youre turning a recurring finding into a paved path that removes the issue across the business unit or leading an escalation to closure with senior leaders. Youll end the day mentoring an engineer or interviewing a candidate. Every day youre setting the direction for how security is built into how teams ship.

About the team
Customer Service Application Security protects customer data for one of Amazons largest internal business units. Were reimagining how security integrates with development building intelligent automation that keeps customers safe while accelerating delivery.

Were a collaborative team of security engineers Technical Program Managers and SDEs who move fast value ownership and invest heavily in each others growth. We bridge the gap between security and engineering by championing secure coding standards building tools that reduce friction for developers and embedding security early through guardrails and paved paths. We stay ahead through continuous research into emerging threats and new techniques and best practices.

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.

Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.

Training & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing training and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- 5 years of work in identifying security issues and risks and developing mitigation plans experience
- 4 years of (non-internship) scripting programming and security code review in common programming languages experience
- Experience working in identifying security issues and risks and developing mitigation plans
- Experience as a mentor tech lead or leading an engineering team

- Experience applying threat modeling or other risk identification techniques or equivalent
- Experience with security in service-oriented architectures/microservices and web services
- Knowledge of cloud computing services and deployment architecture
- Experience leading or driving adoption of AI-assisted development practices to improve security outcomes
- Bachelors degree in Computer Science or a related field
- Experience that includes strong analytical skills attention to detail and effective communication abilities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 178400.00 - 226700.00 USD annually
USA WA Seattle - 178400.00 - 226700.00 USD annually