Senior Project Operations Associate

Site: Mass General Brigham Community Physicians Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

At Mass General Brigham our Population Health Services Organization (PHSO) is dedicated to improving care delivery and outcomes for the patients and communities we serve through innovative value-based care models.

We are seeking a Senior Project Operations Associate to support key operational data-driven and workflow-focused initiatives across Population Health. This role is well-suited for someone who thrives in a highly collaborative evolving environment and enjoys translating complex data and operational needs into practical scalable solutions.

This is a senior-level individual contributor role supporting multiple programs with a strong emphasis on data analysis reporting and performance insights.

General Overview

Responsible for managing multiple large-scale data-driven projects within an assigned functional area or across multiple entities. Takes ownership of the project lifecycle by guiding teams facilitating communication between stakeholders and monitoring progress toward project goals. Ensures that projects are completed successfully and provides support to team members and stakeholders as they execute key deliverables.
Serves as a strategic partner in evaluating program performance identifying trends and supporting data-informed decision-making across Population Health initiatives.

Essential Functions

Develops comprehensive project plans and manages projects from initiation through completion.
Partners with stakeholders to analyze interpret and translate data into actionable insights and operational improvements.
Builds maintains and enhances reports dashboards and tracking tools to support program performance monitoring and leadership visibility.
Manages projects to ensure on-time completion according to specifications and program needs.
Communicates regularly on project status risks and insights with project stakeholders.
Owns project plans for multiple large-scale cross-functional initiatives.
Provides guidance and support to project coordinators and project managers as needed.
Identifies trends gaps and potential risks early analyzes impact and develops mitigation strategies.
Leverages strong Excel and data analysis skills to manipulate data identify patterns and support continuous improvement efforts.

Education

• Bachelors Degree Related Field of Study or equivalent years of experience required Masters Degree Related Field of Study preferred

Experience

• 5-7 years of experience in project management preferably in the healthcare industry required
• 0-1 year of team leadership experience required

Knowledge Skills and Abilities

• Strong understanding of project management principles and methodologies
• Advanced proficiency in Excel and strong comfort working with manipulating and analyzing data
• Experience building reports dashboards and presenting data insights to stakeholders
• Experience with healthcare-specific project management tools and techniques
• Excellent problem-solving and conflict-resolution skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$79560.00 - $115720.80/Annual

Grade

7

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

6010 Mass General Brigham Community Physicians Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework