Senior Program Manager

Index Analytics LLC is a rapidly growing Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Position Overview

We are seeking an experienced Senior Program Manager (SPgM) to lead the successful delivery of a complex customer-facing programs in a federal Agile environment. This role combines strategic leadership with hands-on program execution supporting high-impact initiatives for government clients.

The SPgM serves as a trusted partner to senior-level government stakeholders driving program performance fostering strong client relationships and ensuring delivery excellence across large-scale software development efforts.

This position requires an in-person interview at our HQ.

Key Responsibilities

• Lead program execution for federal contracts ensuring all deliverables are completed on time within scope and within budget in accordance with contractual requirements and agency objectives.
• Partner with executive leadership (ELT) and senior stakeholders to support the planning and delivery of large-scale strategic initiatives across the organization.
• Serve as the primary interface with government stakeholders Contracting Officers (COs) and Contracting Officer Representatives (CORs) providing status reporting issue resolution and program transparency.
• Oversee multiple Agile delivery teams to ensure alignment with program goals including planning execution and cross-team dependency management.
• Manage program risks issues and changes implementing mitigation strategies while ensuring compliance with federal regulations policies and contract terms (e.g. FAR/DFARS requirements).
• Maintain accountability for cost schedule and performance (CSP) metrics ensuring accurate reporting and adherence to program baselines.
• Direct and develop technical and delivery teams providing leadership performance oversight and resource management across contract workstreams.
• Establish and enforce standard processes governance structures and quality controls to ensure consistent auditable program delivery aligned with contract expectations.
• Support program growth and sustainment efforts including participation in capture activities proposal development and continuous improvement initiatives.

• U.S. Citizen or authorized to work in the United States. Must be eligible to obtain and maintain a Public Trust clearance which requires the ability to meet federal residency requirements of 3 of the last 5 years within the United States.
• Bachelors degree in a related field or equivalent years of project management experience may substitute for education.
• PMP certification strongly preferred; required within the first year of employment if not currently held.
• 10 years of program or project management experience supporting software development initiatives including 5 years managing federal government contracts and working with government stakeholders.
• Proven experience leading large complex software development programs across the full lifecycle (requirements design development testing deployment and operations support).
• Strong experience managing multiple Agile delivery teams with working knowledge of Scrum and/or SAFe frameworks (SAFe certification required)
• Demonstrated ability to lead and develop technical teams including mentoring performance management and fostering accountability in fast-paced environments.
• Solid understanding of modern software engineering practices including cloud delivery DevOps CI/CD pipelines test automation and secure development.
• Excellent communication and stakeholder management skills with the ability to translate business priorities into executable technical plans and influence decision-making.

Attention Candidates

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If you are selected for an interview please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools including but not limited to AI-generated responses real-time transcription or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.

The salary range provided represents the estimated compensation for new hires in this position applicable across all locations. Actual offers may vary based on factors such as the candidates skills qualifications experience and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits discretionary bonuses and reimbursement for professional development opportunities.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.