Senior Director, IT Supply Chain Systems
Atlanta, GA - USA
Job Summary
Serving the needs of all families with young childrenCarters Inc. is the largest North American apparel retailer exclusively for babies and young children encompassing Carters OshKosh Bgosh Skip*Hop and Little Planet brands. Meaningful work constant learning genuine people and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carters.
Howyoullmake an impact:
The Sr. Director of IT Supply Chain Systems(Warehouse Management & Logistics)is responsible forthe strategy delivery and operational excellence of enterprise warehouse andlogisticstechnologies with primary ownership of Warehouse Management Systems (WMS) and associatedLogistics platforms. This role partners closely with Supply Chain Distribution Center Transportation and Operations leaders to enable scalable efficient and data-driven warehouse andlogisticscapabilities that support business growth and operational agility.
This position serves as the technology owner for WMS(including labor management)andLogistics solutions driving continuous improvementoptimizingtotal cost of ownership and ensuring platforms evolve in alignment with business strategy.
Strategic direction setting communications relationship management30%
Partner with Distribution Center and Supply Chain leadership to support business strategy through innovative use ofWarehouseManagementandLogistics technologies.
Translate business strategyinto ITstrategic and tactical initiatives that enable enterpriseWarehouseManagementandLogistics capabilities.
Collaborate with business IT and external partners onrequirementsdefinition solution design and delivery roadmaps.
Work with business owners to define priorities and initiate initiatives and projects.
Prepare and deliver executive-level communications presentations and project updates.
Ensure creation and maintenance of system documentation process flows training materials and user communications.
Project direction / team coordination30%
Lead the design and implementation of Warehouse ManagementandLogistics solutions aligned with enterprise architecture and strategicobjectives.
Ensure delivery of Warehouse Management and Logistics initiatives with high quality on-time execution and adherence to best practices in design testing and user experience.
Evaluate business processes andsystemneeds to recommend and implementoptimalsolutions for enhancement replacement or new deployment.
Manage and develop onshore offshore and indirect resources.
Establish functional goals andobjectivesaligned with company strategy.
Support for applications 30%
Serve as a critical member of the Supply Chain Systems support organization.
Oversee end-user training and ongoing support for WMS and relatedLogistics platforms including mobile devices used in distribution center operations.
Facilitate root cause analysis and resolution of production issues and system defects.
Ensure services are deliveredin accordance withdefined SLAs and SOX compliance requirements.
Manage relationships with technology vendors and service partners including WMSand Logisticsvendorsand device management providers.
Budgeting/other Admin10%
Develop and manage operating and project budgets forWarehouseManagement andlogisticstechnology resources.
Support financial planning forecasting and vendor contract management activities.
WedLove to hear from you if:
Must have:
10 years of IT experience managingWarehouse Management and/or Logisticssolutions in a complex enterprise environment (retail experience preferred).
3 years of experience implementing or supportingWarehouse Management Systems (WMS)such asManhattan Blue YonderKoerberor similar technologies.
Bachelors degree in Computer Science Engineering Mathematics Supply Chain Finance ora relatedfield.
Proven ability to translate business requirements into scalable technical and functional solution designs.
3 years of people management experience including managing distributed and decentralized teams.
Strong analytical and process-oriented problem-solving skills with demonstrated mathematical modeling capability.
Ability tooperateeffectively in a fast-paced environment with shifting priorities and ambiguity.
Strong attention to detail and commitment to quality and accuracy.
Solid understanding of application configuration integration data management and system architecture.
Excellent written and verbal communication presentation and documentation skills.
Preferred skills and experience:
EDI (Electronic Data Interchange) experience with EDI integration mapping and transaction management across trading partners and carriers.
Rate Shopping experience with carrier rate shopping engines and transportation management integrations.
Infor Nexus experience with Infor Nexus or similar supply chain visibility and collaboration platforms.
Mobile Device Management experience with SOTI MobiControl or comparable MDM solutions.
Zebra Devices hands-on experience managing and supporting Zebra mobile computing devices (handheld scanners label printers wearables) in a distribution centerenvironment.Anaplancertification or advanced platformexpertise.
Experience with AI-enabledSupply Chain Planning and/or Warehouse Managementtechnologies.
Combination of consulting and industry experience.
Makea career at Carters:
Career Development:Success starts from within and we have several paths from which you can choose to enhance yourcareerevolution. From Carters University to Toastmasters to mentorship programs and more we encourage you toutilizethese tools to elevate your professional prowess.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin genetics disability age veteran status or any other status protected by federal state or local law.
Required Experience:
Exec
About Company
Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.