Function

Our Company

Were Hitachi Digital Services a global digital solutions and transformation business with a bold vision of our worlds potential. Were people-centric and here to power good. Every day we future-proof urban spaces conserve natural resources protect rainforests and save lives. This is a world where innovation technology and deep expertise come together to take our company and customers from whats now to whats next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We dont expect you to fit every requirement your life experience character perspective and passion for achieving great things in the world are equally as important to us.

Job description

Position: SOC Support Analyst

Education: Bachelors degree in Cybersecurity Information Security Computer Science or a related field.

Location: Dallas TX (Onsite)

Meet Our Team

Join a dynamic and mission-driven Cyber Security Operations Center (SOC) team dedicated to protecting critical business systems and data from evolving cyber threats. As the first line of defense our team monitors investigates and responds to security events around the clock. Youll work alongside experienced security professionals who are passionate about mentoring and developing the next generation of cybersecurity talent in a collaborative fast-paced environment.

What Youll Be Doing

• Monitor and analyze security alerts and events using SIEM and other security monitoring tools.
• Perform initial incident triage investigation and categorization of security events (Tier 1/L1 support).
• Escalate suspicious or high-risk incidents to senior analysts and incident response teams when required.
• Create update and manage incident tickets with accurate and detailed documentation.
• Communicate effectively with end users stakeholders and internal teams during security investigations.
• Follow established incident response procedures playbooks and operational processes.
• Provide regular updates to shift leads and SOC management regarding incident status and key events.
• Monitor threat intelligence feeds and stay informed about emerging cyber threats and attack trends.
• Support observability and monitoring platforms to enhance security visibility across the environment.
• Contribute to continuous improvement initiatives that strengthen security operations and detection capabilities.

What You Bring to the Team

• Bachelors degree in Cybersecurity Information Security Computer Science or a related discipline.
• Foundational understanding of cybersecurity principles networking concepts and security best practices.
• Exposure to security technologies such as SIEM platforms firewalls antivirus solutions EDR tools or similar technologies through coursework labs internships or projects.
• Strong verbal and written communication skills with the ability to document findings clearly.
• Eagerness to learn take direction and grow within a cybersecurity operations environment.
• Ability to work effectively in a collaborative team setting and participate in shift-based operations when required.
• Internship co-op or project experience in cybersecurity is highly desirable.
• Familiarity with frameworks and concepts such as MITRE ATT&CK threat intelligence incident response or security monitoring.
• Industry certifications such as Security CySA or equivalent are a plus.
• A proactive mindset strong analytical thinking and a passion for building a career in cybersecurity.

Growth & Development

• Hands-on training and mentorship from experienced cybersecurity professionals.
• Clear career progression into advanced security roles such as Threat Hunting Incident Response Digital Forensics and SOC Tier 2/3 Analyst positions.
• Exposure to real-world security incidents enterprise security technologies and industry best practices.
• Opportunity to work in a collaborative environment focused on continuous learning and professional growth.

LI#RS1

About us

Were a global team of innovators. Together we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.

Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.