Salesforce Implementation and Integration Lead, Ford Energy
Dearborn, MI - USA
Job Summary
In this position...
This is a high-impact IT delivery leadership position. As the Salesforce Implementation and Integration Lead for Ford Energy IT you will drive both the functional delivery and the technical orchestration of our core sales and service platform.
In this role you will be the recognized technical authority responsible for standing up Salesforce capabilities while ensuring they are seamlessly integrated into Ford Energys broader enterprise ecosystem. You will drive the technical direction and engineering best practices across multiple IT and engineering teams building architectural consensus for key integrations while actively mentoring peers to elevate collective technical capabilities. You will act as the bridge between business strategy and complex technical execution coordinating closely with business leaders managing our System Integrator (SI) partners and collaborating with ERP and middleware teams to design and execute robust real-time integration architectures.
Responsibilities
What youll do...
1. Functional Delivery & Business Alignment
Business Alignment: Coordinate with Sales and Service business leaders to translate customer journeys and operational workflows into scalable Salesforce requirements.
System Integrator (SI) Management: Serve as the primary technical lead coordinating external SIs ensuring deliverables meet Fords standards for quality timeline and security.
Strategy & Policy: Interpret administer and execute IT policies and operational procedures for the Ford Energy Salesforce team establishing performance standards and managing project budgets.
2. Integration Architecture & Systems Design
ERP & Systems Integration: Collaborate with ERP IT leads to design and implement robust integrations for critical data flows serving as the prime advisor to senior IT leadership on integration roadmaps and capabilities.
Integration Architecture: Define and govern API strategies data synchronization rules and integration patterns using enterprise middleware.
3. Technical Governance & Release Management
Technical Governance: Enforce Salesforce best practices prioritizing out-of-the-box configuration over custom code to minimize technical debt. Proactively identify analyze and mitigate fundamental technical and architectural risks across the platform.
Release Coordination & Operational Resilience: Oversee environment management CI/CD deployment pipelines and end-to-end testing across Salesforce and connected systems. Anticipate operational and delivery bottlenecks developing preventative measures and system roll-back strategies to ensure zero disruption to core Sales and Service operations.
Qualifications
Youll have...
Required
Education: Bachelors degree in Computer Science Information Technology Computer Engineering or a related field.
IT Delivery Experience: 6 years of experience in IT delivery with a strong focus on enterprise software implementations and systems integration.
Salesforce Leadership: 3 years of hands-on experience leading Salesforce implementations.
SI Coordination: Proven track record of managing and coordinating external System Integrator (SI) teams.
Integration Design: Extensive experience designing and coordinating Salesforce-to-ERP integrations.
Even better you may have...
Leadership Attributes
Collaborative Orchestrator & Mentor: Skilled at driving alignment and building architectural consensus across multiple engineering and IT teams (Sales Service ERP Middleware Security and external vendors) while actively mentoring and elevating the technical capabilities of peers
Systemic Thinker: Looks beyond individual applications to understand and optimize the entire end-to-end enterprise ecosystem.
Delivery-Focused Leader: Maintains a strong sense of urgency and ownership to ensure integrations and implementations are delivered on time securely and at scale.
Location & Travel
Location: Dearborn MI. This position is hybrid-friendly for candidates with a proven ability to deliver results in a flexible environment.
Travel Expectations: Occasional travel may be required to support system deployments or vendor onsite sessions.
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.
Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.
For more information on salary and benefits click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
#LI-KF2
#LI-Hybrid
#FordEnergy
About Company
FordĀ® is Built for America. Discover the latest lineup in new Ford vehicles! Explore hybrid & electric vehicle options, see photos, build & price, search inventory, view pricing & incentives & see the latest technology & news happening at Ford.