Salesforce Platform Manager
Job Location:
Philadelphia, PA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are seeking a seasoned Salesforce Platform Manager to provide end to end ownership of our Salesforce platform strategy architecture delivery and ongoing evolution for the Global Supply Chain and GPO organization. This role serves as the single global point of accountability for Salesforce integrating enterprise architecture leadership product ownership Agile delivery execution and integration strategy. The platform enables the end to end GPO business process across the customer lifecyclefrom sales to implementation account management and customer supportensuring consistent processes data and experience globally.
The role is highly visible and collaborative partnering closely with executive and business stakeholders and IT leadership to ensure Salesforce operates as a scalable strategic enterprise platform. This role requires deep business partnership across the Global Supply Chain and GPO organization and the candidate will be expected to immerse themselves in the end-to-end GPO value chaingrounding Salesforce design decisions in how the business operates across both the client and supplier sides of the relationship and translate that understanding into opportunities for intelligent automation predictive insights and human-in-the-loop agent experiences.
As the organization evolves toward an AI-native and increasingly agentic operating model this role will shape how Salesforce transitions from a system of record and workflow enablement to an intelligent platform capable of predictive insights guided automation and agent-driven process execution across the GPO value chain.
Location:Philadelphia PA or Rockville MD preferred.
Define and own the global Salesforce vision target state architecture and roadmap
Define and execute the roadmap for embedding AI and agentic capabilities into the Salesforce platform (e.g. Agentforce and approved custom agent integrations) driving measurable reduction of manual work across the GPO lifecycle.
Act as the enterprise Product Manager for Salesforce prioritizing initiatives across business units and regions
Lead the consolidation of multiple Salesforce implementations and Group Purchasing Organization (GPO) solutions into a single scalable global instance
Define and manage Agile sprints including backlog refinement sprint planning execution and delivery tracking. Evolve delivery from project execution toward a product-centric and AI-enabled operating model leveraging AI-assisted prioritization/triage automation and quality gates to increase delivery speed and platform reliability.
Provide hands on project and delivery leadership coordinating internal teams and owning partner governance including SI relationship and performance management (SOW oversight delivery quality and commercial management such as budget and invoicing) Salesforce account team engagement ISV/AppExchange solution evaluation and selection and vendor risk/compliance management
Oversee and govern Salesforce integrations with:
o SaaS platforms such as Oracle Fusion Order Management Microsoft Business Central HubSpot & Sirion CLM
o Data platforms such as Snowflake
o Other SaaS and custom-built applications
Establish guardrails and governance for AI/agentic capabilities including human-in-the-loop design escalation paths auditing/traceability and compliance-by-design.
Champion modern engineering practices including AI-enhanced analysis and delivery workflows automated testing and CI/CD pipelines for Salesforce and integrations
Balance global standardization with regional and functional business needs
Drive global readiness for Salesforce programs including multi-language and multi-currency design rollout and support across regions
Drive organizational change management and user adoption strategies across regions ensuring training communication and support are aligned with rollout milestones
Communicate platform strategy roadmap progress risks and decisions to senior leadership
Partner with Enterprise Architecture Security and IT teams to ensure scalability compliance and long term sustainability
8 years of experience in Salesforce CRM or enterprise platform roles
Proven experience as a Salesforce Architect Platform Manager or Product Manager
Strong background in Agile delivery sprint management and project leadership
Hands on experience with Salesforce integrations including SaaS and custom applications
Experience consolidating or governing multiple Salesforce implementations
Experience with multi-org consolidation strategies including data migration org merge and/or Salesforce-to-Salesforce integration
Strong ability to bridge business strategy and technical execution
Preferred
Salesforce Administrator and/or Architect certifications
Experience with Salesforce Sales Cloud Service Cloud Experience Cloud and Data Cloud is preferred
Experience integrating Salesforce with Microsoft Business Central Snowflake or similar platforms
Experience establishing CI/CD pipelines and leveraging AI-enhanced development practices (e.g. release automation quality gates and intelligent backlog/defect triage) in an Agile environment
Familiarity with Salesforce AI capabilities and patterns (e.g. Agentforce copilots/assistants prompt/flow-based automation) and human-in-the-loop design principles.
Experience operating in global or complex enterprise environments
Strong executive communication and stakeholder management skills
COMPENSATION: The salary range for this position is $125000-$155000. If both numbers are the same that is the amount that Aramark expects to offer. This is Aramarks good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS:Aramark offers comprehensive benefit programs and services for eligible employees including medical dental vision and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations employee eligibility status and where the employee lives and/or works. For more information about Aramark benefits click hereAramark Careers - Benefits &Compensation.
There is no predetermined application window for this position the position will close once a qualified candidate is applicants with arrest or conviction records will be considered for employment in accordance with applicable law including but not limited to the Los Angeles County Fair Chance Ordinance for Employers the California Fair Chance Act and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Our Mission
Rooted in service and united by our purpose we strive to do great things for each other our partners our communities and our planet.
At Aramark we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race color religion national origin age sex gender pregnancy disability sexual orientation gender identity genetic information military status protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose we strive to do great things for each other our partners our communities and our planet. We believe a career should develop your talents fuel your passions and empower your professional growth. So no matter what youre pursuing -a new challenge a sense of belonging or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at connect with us onFacebookInstagramandTwitter.
Required Experience:
Manager
