Revenue Operations Manager
Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Revenue Operations (RevOps) Manager or Director
Location: Grand Rapids Michigan Minneapolis Minnesota or Virgina
Reports to: Chief Revenue Officer (CRO)
Role Overview
Were looking for a highly analytical and execution-focused Revenue Operations Manager to serve as the right hand to the CRO. This role is responsible for building the systems insights and operational rigor that enable our revenue engineacross marketing sales and client successto scale efficiently.
You will act as a force multiplier for revenue leadership translating strategy into execution removing friction across the funnel and driving visibility into performance. Your work will directly accelerate growth improve forecasting accuracy and increase revenue predictability.
Key Responsibilities
1. Strategic Partner to the CRO
- Act as a trusted advisor and operational counterpart to the CRO
- Translate revenue strategy into actionable plans processes and metrics
- Prepare executive-level reporting dashboards and insights
- Drive weekly monthly and quarterly revenue cadences (pipeline reviews forecast calls QBRs)
2. Revenue Engine Optimization
- Own end-to-end revenue funnel performance (lead opportunity close expansion)
- Identify bottlenecks and implement process improvements across sales and client success
- Standardize and optimize sales stages qualification criteria and deal workflows
- Partner with marketing to improve lead quality routing and conversion rates
3. Own Sales Operations (Day-to-Day Performance Engine)
- Manage and optimize CRM (Dynamics CE) as the source of truth
- Build and enforce pipeline hygiene deal standards and sales process discipline
- Support territory planning account assignments and capacity modeling
- Create and maintain sales dashboards reports and performance tracking
- Troubleshoot deals workflows and rep-level execution issues
4. Forecasting & Analytics
- Build and maintain accurate revenue forecasts and pipeline models
- Analyze performance trends and provide actionable insights to leadership
- Develop KPI frameworks and track performance against growth targets
- Drive data integrity and consistency across systems
5. Systems & Tools Ownership
- Own and optimize CRM (Dynamics) and revenue tech stack
- Ensure data hygiene reporting accuracy and process automation
- Evaluate and implement new tools to improve efficiency and scalability
- Create dashboards for real-time visibility into pipeline and performance
6. Cross-Functional Alignment
- Align sales marketing and client success around shared goals and metrics
- Improve handoffs between teams to reduce friction and lost opportunities
- Partner with finance on revenue planning capacity modeling and compensation alignment
7. Enablement & Process Excellence
- Support onboarding and ongoing enablement for revenue teams
- Document and enforce best practices across the revenue lifecycle
- Drive adoption of tools processes and performance standards
Qualifications
- 48 years in Revenue Operations Sales Operations or similar roles (preferably in consulting professional services or B2B environments)
- Strong experience with CRM systems (Dynamics CE)
- Proven ability to build forecasts dashboards and data models
- Deep understanding of B2B sales funnels and services-based revenue models
- Highly analytical with strong Excel/Sheets and data visualization skills
- Excellent communication skills with the ability to influence senior stakeholders
What Success Looks Like
- Accurate reliable revenue forecasts trusted by leadership
- Increased pipeline velocity and improved conversion rates
- Clear visibility into performance across the revenue funnel
- Streamlined processes that reduce friction and increase productivity
- Strong alignment across marketing sales and client success
Why This Role Matters
This is not a back-office operations roleits a high-impact position at the center of the companys growth strategy. You will directly influence how the business scales how decisions are made and how revenue is generated.
You Belong. At Vervint we embrace all facets of identity that make you - you. From race gender identity and veteran status to disabilities and more your lived experiences enrich everyone around you. We know when we create an environment of safety and respect for individuals and their identities we all do our best work. That is why we celebrate our diversity foster equity and champion inclusion within our company the work we do and our communities. As we work together we commit to continuous growth learning from our mistakes and expanding on our caring culture to bring our values to life.
Vervint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability status protected veterans status familial status membership or activity in a local human rights commission status regarding public assistance or any other characteristic protected by federal state or local laws and will not be discriminated against on the basis of disability.
Required Experience:
Manager
About Company
We help market leaders take the guesswork out of growth and strategy by tackling the challenges of digital product development, management and innovation.
