Return Materials Authorization Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Sensus a Xylem brand is looking for an RMA Technician to support product testing troubleshooting and failure analysis for returned equipment at our Morrisville NC location. This role works closely with customers and internal teams to diagnose product issues document findings and assist with repair evaluations and reporting.

What your day will look like as an RMA Technician
The RMA Technician will be responsible for testing diagnosing and evaluating returned products using standard engineering and troubleshooting techniques. This position includes hands-on hardware testing failure analysis repair support and detailed reporting of findings. The ideal candidate is detail-oriented highly organized and comfortable working with electronic testing equipment and technical documentation.

This position primarily works standard day shift hours in an office and lab environment with a regular 40-hour work week.

Benefits for RMA Technicians

• Health Dental and Vision insurance available on your 1st day of employment

• Generous retirement savings plan

• Generous PTO package and paid holidays

• Career progression and development plans

• Company wellness rewards and recognition and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you please apply today.

Position Requirements for RMA Technicians

• Associate degree in Electrical Engineering Technology or related field preferred

• High School diploma with military electronics/avionics training or related experience considered

• Strong mechanical and electrical aptitude

• Experience troubleshooting and testing electronic equipment preferred

• Ability to use electrical testing equipment such as multimeters and oscilloscopes

• Experience with Microsoft Office applications

• Ability to read technical drawings schematics and assembly documentation preferred

• Strong organizational skills with the ability to manage multiple priorities

• Ability to work independently and in a collaborative team environment

• Hand soldering experience or IPC/JEDEC certification is a plus

• Ability to sit stand bend and move throughout the facility as needed

• Ability to work safely in an office and lab environment

Job postings will include a wide salary range with each roles pay falling within that range. Actual starting salary is based on factors such as skills experience location and market conditions.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.