Remote Processing Specialist
Job Location:
Austin, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
At CLEAResult we lead the transition to a sustainable equitable and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust accountability and transparency; where every employee regardless of position role or identity is treated with respect and given an equal chance to thrive.
Additionally you will enjoy:
Medical Dental and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation sick personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program convert your recognition points into gift cards
Employee Assistance Program offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career
Job Description
The position is remote and can be located anywhere in the US the job is posted.
Were looking for a talented individual...
To join us as a Processing Specialist I for Integrated Customer Services! In this remote role you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.
Responsibilities:
Data entry and validation of energy rebate requests
Consistently meet outlined Key Performance Indicators (KPIs)
Contribute to process improvements in a team-based environment
Expectations:
Maintain 90% or greater production standards an accuracy rating of 99% and minimize critical errors per month
Follow outlined standard operating procedures to ensure success
Maintain a high level of professionalism
Develop new skills for new programs and tasks to meet utilization goals set by Supervisor
Qualifications:
Previous experience in data entry a plus
Resourceful and inquisitive with high energy
Strong organizational skills. Experience with Microsoft office applications a plus
Flexibility with schedule; split shifts may be required as needed Schedule may change with minimal notice. May be asked to work evenings and/or Saturdays a times of increased volume
Remote Work Requirements:
We providea laptop software and all necessary equipment
Home Internet requirements:
Internet speed that meets our minimum standard:
- 10 Mbps upload / 20 Mbps download /99%latency
- Google: free speed test if you areunsure
- Ability tohardwire internet plug directly intorouter
Environment:
- Dedicated home office space free of personaldisruptions
- Two power connections
- You are scheduled to be on the phone throughout the entirety of your shift no flexibility to answer the door or be on-call care for others during scheduled workhours
Compensation:
$25 / hour $125 / month internet stipend
DOT Requirements
If applicable meet all DOT qualification requirements and comply with all applicable federal state and local transportation regulations.
Compensation Range
Currency
Type
Hourly
Any offered salary is determined based on internal equity internal salary ranges market data/ranges applicants skills and prior relevant experience certain degrees and certifications (e.g. JD/technology) for example.
CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.
Equal Opportunity Employer
