QC Manager Low Voltage [R] (TIPM)

Any Employment Offers are Contingent Upon Successful Completion of the Following:

• Verification of Work Authorization and Employment Eligibility
• Substance Abuse Screening
• Physical Exam (if applicable)
• Background Checks for Badging/Security Clearances (if applicable)

• Culture Index - To better assess your fit for the job please take 5-10 minutes and complete a Culture Index Survey (LINK).

Position Description:

The Quality Control Manager (QCM) will be responsible for developing implementing and overseeing the Quality Compliance program for Hensel Phelps Services. This role ensures that all service operations facility management programs and technical maintenance activities meet the highest standards of safety compliance and performance. The QCM works closely with regional and site leadership to monitor adherence to company standards client requirements and regulatory obligations. This individual will lead compliance initiatives conduct audits and partner with stakeholders to drive continuous improvement and consistency across all Service operations. This is a safety-sensitive position.

Position Qualifications:

• Bachelors degree or equivalent combination of education and experience.
• 510 years of industry experience in a Quality Control role.
• At least 1 year of experience in services construction maintenance or operations contracts.
• Valid drivers license required.
• Strong written and verbal communication skills; ability to effectively interact with trades peers supervisors and customers.
• Detail-oriented with strong organizational skills.
• Ability to work both independently and as part of a high-performing team in a mobile work environment.
• Working knowledge of facilities operations and building systems.
• Proficiency in Microsoft Office (Excel Project Word SharePoint).
• Ability to read comprehend and communicate effectively.

Preferred Qualifications: Possess a RCDD CCNA CCDA RTPM certification or combination thereof.

Essential Duties:

• Conduct regular audits of service delivery facility operations and technical maintenance programs to ensure compliance with company client and regulatory requirements.
• Lead compliance and quality review meetings producing actionable outcomes for continuous improvement.
• Review compliance data reports and corrective action plans; ensure timely and effective resolution of issues.
• Maintain and update compliance logs audit findings and corrective actions in alignment with company standards.
• Coordinate with third-party auditors regulators and clients on quality and compliance-related matters.
• Provide training guidance and coaching to managers and staff on compliance requirements and quality standards.
• Participate in regional and corporate initiatives to standardize and improve compliance frameworks across Services business unit.
• Track key performance indicators (KPIs) and develop reports to leadership on compliance performance risk areas and improvement opportunities.
• Partner with Regional Directors Site Managers and technical staff to establish quality and compliance goals monitor progress and resolve deficiencies.
• Supervise and train other technicians.

Physical Work Classification & Demands:

• Light Work. Exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
• The individual in this position will periodically walk kneel sit crouch reach stoop read/see speak push pull lift stand and finger/type. The frequency of each action varies by workflow and office activity.
• Walking - The person in this position needs to occasionally move about inside the office to access file cabinets office machinery boxes cabinets etc.
• Constantly operates a computer and other office machinery such as a calculator copy machine phone computer and computer printer.
• The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration.
• Constantly computes analyzes and conceptualizes mathematical calculations and formulas.
• Constantly reads written communications and views email submissions.
• The person in this position regularly sits in a stationary position in front of a computer screen.
• Visual acuity and ability to operate a vehicle as certified and appropriate.
• Rarely exposed to high and low temperatures
• Rarely exposed to noisy environments and outdoor elements such as precipitation and wind.

About Hensel Phelps:

At Hensel Phelps we bring our clients vision to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property. Our expert development construction and facility services teams ensure that every project meets our clients goals and objectives.

Over our 84-year history Hensel Phelps has evolved from a bid-build general contractor to a full-service building provider. Our organization is comprised of three lines of business development construction and facility services. These groups work as a cohesive team sharing ideas and knowledge from each discipline to provide our clients with the highest level of service. Our capabilities span from concept through the long-term facilities management of projects which means that our focus is on the complete life cycle of each project we build.

Hensel Phelps Facility Services Group is uniquely qualified with decades of facility experience. The Facility Services Group specializes in facility solutions building systems integration specialized construction and facility management. Our team provides best-in-class operational solutions with technical knowledge and subject matter experts of building systems envelopes campus and client operations.

Benefits:

Hensel Phelps provides generous benefits for our fulltime employees. This position is eligible for company paid medical insurance life insurance accidental death & dismemberment long-term disability 401(K) retirement plan and our employee assistance program (EAP). Employees are also eligible for employee paid enrollment in vision and dental insurance. Hensel Phelps also believes in the importance of taking time to recharge. As a result employees are eligible for paid time off beginning upon hire. Employees are also eligible for a company cell phone or cell phone allowance in accordance with company on position location a cost of living adjustment (COLA) may also be included (subject to periodic review and adjustment).

Equal Opportunity and Affirmative Action Employer:

Hensel Phelps is an equal opportunity employer. Hensel Phelps is committed to engaging in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race color religion sex age national origin sexual orientation gender identity and expression domestic partner status pregnancy disability citizenship genetic information protected veteran status or any other characteristic protected by federal state or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Required Experience:

Manager