Public Works Operations Manager

Lake Stevens is generally a residential community with access to numerous commercial retail and recreational opportunities. Of course the crown jewel of the community is the lake itself which boasts some of the greatest water recreational opportunities in the county. Lake Stevens is also uniquely situated being close to the lake ocean and Cascade mountains to take advantage of many outdoor activities. The Lake Stevens Schools are excellent and coupled with a city priority of parks and increased walkability makes Lake Stevens an ideal place to raise a family.

• Work-LifeBalance -We are committed to ensure that our staff experience the reward of public service while also sustaining a routine that suits eachindividualslifestyle.
• FlexibleWork Schedules-Thecity offers a variety of work schedules to include potentialhybrid/remote work dependent on meeting business necessities and supervisor approval. This position specifically will be working closely with the Public Works Director and other staff for training and project collaboration where physical presence may be a necessity for theforeseeablefuture.
• Work Where you Live!

• Retirement-through the Washington State Department of Retirement Systems.
• Deferred Compensation-with citymatch.
• Excellent healthcare options- including medical dental visioninsurancecity-paid life insurance and long-term disability health savings accounts (HSA) andHealthReimbursement Accounts (HRA/VEBA).
• Paid leave-including paid sick leave paid vacation flexible holidays paid holidays and bereavement leave.
• Tuition reimbursement!
• See ourbenefitspage fora complete list of all the benefits available to the City of Lake Stevens employees.

Why work for the Public Works Department

The Public Works Department leadership team have established core values along with mission and vision statements for all employees. It is vital as we continuously improve and raise our standard of work that all employees understand and abide by a set of guidelines which provide a framework for a professionally engaged organization. It is important that candidates seeking employment within Public Works understand and are committed to these guidelines as you perform your duties.

Our Mission

We serve the Lake Stevens community by providing consistent maintenance and operations of City infrastructure through professional public works services organizational excellence and community interaction.

Our Vision

The Lake Stevens Public Works Department is a trusted safety-minded and qualified group of dedicated public works professionals. As a team we work tirelessly to set the standard for public works operations and maintenance.


Do you enjoy managing field crews and overseeing operational excellence Do the Public Works team values and ground rules resonate with you Then apply and join our team at the City of Lake Stevens! This position plays a critical role by overseeing the operations side of the Public Works department consisting of the Streets Facilities and Storm Division.

SUPERVISION EXERCISED:

• Exercise leadership and supervision of Public Works Operations Division employees.

• Serve as technical advisor to the Public Works Director on matters of policy practice and impacts of regulations relating to area of responsibility.
• Prepare an annual work plan that includes financial organizational and human resource elements that aligns with the strategic plan and goals of the City and Department.
• Evaluate program policy and practices; define problem areas; develop and direct policies and practices to improve operations.
• Plan long and short-range goals for the Operations Division and provide effective leadership to achieve the goals; develop division wide policies and procedures for field and personnel issues.
• Lead a team of public works professionals by establishing an empowered culture that focuses on trust process improvement accountability ownership pride and responsibility.
• Adaptively manage the divisions performance and provide organizational and management direction to fulfill the departments goals and objectives.
• Delegate fieldwork and other work within the Division to ensure maintenance and project requirements are met.
• Establish a safety program for the Division in compliance with laws regulations and occupational safety guidelines; ensure Division compliance of the safety procedures and protocols.
• Establish protocols and procedures for emergency events (snow/ice flooding natural disasters etc.); work with the Risk Manager to ensure Division staff are trained and equipped for emergencies.
• Clearly communicate to Division staff requirements for maintenance and projects to ensure results are consistent and meet the City standard.
• Interview train and hire employees; plan assist direct and evaluate work in progress and upon completion; appraise performance; recommend promotion and disciplinary actions; address complaints; resolve problems; approve/schedule sick leave and vacation time; and recommend terminations as appropriate; review and resolve labor grievances and issues; participate with management in the labor contract negotiation process.
• Conduct regular staff meetings with Public Works Operations Team.
• Communicate with and provide information to City personnel outside agencies and the public regarding the Operations Division programs and practices.
• Establish and maintain effective working relationships with all city departments co-workers supervisors subordinates customers citizens volunteers vendors contractors and elected officials.
• Ensure compliance with the Collective Bargaining Agreement Employee Handbook and Local/State/Federal Laws in all duties.
• Perform other duties as assigned.

Education Training and Experience Guidelines
Education: High school diploma or GED is required. Bachelors degree in a relevant field of study from an accredited educational institution is highly preferred.
Experience: Minimum of five (5) years of increasingly responsible Public Works operation and maintenance including roadway design and construction management experience or experience in the construction industry; and a minimum of two (2) years in a management/supervisory capacity. Experience working with large construction and maintenance projects is preferred.
Or: Any combination of education and experience which provides the applicant with the desired skills knowledge and ability required to perform the job may be substituted for these qualifications.

Knowledge of:

• Current trends principles and practices of Public Works operations and maintenance.
• Applicable federal state and local laws codes regulations and ordinances.
• Municipal organization structure policies procedures practices and objectives.
• Municipal budget preparation and administration techniques.
• Methods equipment and materials used in Public Works and Parks operations and maintenance.
• Lean Management System or Six Sigma principles.
• Modern office equipment and procedures including but not limited to the use of a personal computer.
• Microsoft Office programs including Outlook Excel
• Asset management practices including familiarity with asset management software
• Geospatial mapping software such as ArcGIS or equivalent
• Oral and written communications utilizing correct English usage spelling grammar and punctuation including principles of business letter writing and report preparation.
• Interpersonal skills using tact patience and courtesy.
• Modern management and supervisory theories principles and practices.
• Effective research methods.
• How AI and emerging technologies can beleveragedto improve departmental operations service delivery and decision-making.

• Establish and maintain trust confidence and effective working relationships with subordinates other city officials and the general public; effectively interact with tact patience and courtesy.
• Plan direct and control the operations and functions assigned to the position.
• Read analyze and interpret various items such as technical documents financial reports legal documents operating and procedure manuals general business periodicals professional journals government regulations.
• Apply lean or six sigma principles to continuously improve processes procedures and implement change management.
• Define problems collect data establish facts and draw valid conclusions; apply common sense understanding to solve practical problems.
• Interpret and apply applicable federal state and local policies laws and regulations.
• Communicate complex technical information both verbally and in writing to the Mayor City Council City Administrator Public Works Director subordinates co-workers and the general public in a manner that facilitates understanding and decision-making.
• Plan organize and supervise the work of subordinate employees including training assigning and evaluating their work and providing job performance feedback.
• Demonstrate positive and effective interaction and communication with individuals of diverse social and economic backgrounds.
• Communicate effectively orally and in writing including the ability to listen effectively and to explain complex issues and applicable legal requirements policies and procedures to internal and external customers.
• Maintain confidentiality of business records and other information.
• Perform several tasks simultaneously while maintaining accuracy of information and meeting deadlines.
• Foster a culture of innovation and continuous improvement through the responsible use of AI and automation.

• Valid Washington State drivers license or ability to obtain within 30 days of hire; and a driving record which meets the citys requirements.
• APWA Certified Public Works Professional Management or ability to obtain certification within 12 months of hire.
• Completion of position-relevant background check.

How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore it is very important that the Work Experience portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity please include the following with your online application:

• An attachedresume outlining (in reverse chronological order) your experience to date.
• An attachedcover letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum three (3) individuals who can attest to your work performance technical skills and job-related competencies. This information can be entered in the References section of the online application; does not require an additional attachment.