Program Manager, Insurance Operations

WHAT YOU WILL BRING TO THE ROLE

Minimum 5-7 years of experience in insurance or reinsurance operations reinsurance accounting/finance insurance accounting or related program management roles

Automotive or financial services industries preferred.

Bachelors degree in finance business or related discipline.

MBA a plus.

Working knowledge of reinsurance concepts and program structures (e.g. treaty/facultative concepts ceded premium and loss flows commissions profit share settlements).

Strong analytical and reconciliation skills; ability to interpret results identify drivers and resolve variances across premium claims and cash activity.

Proficiency with Microsoft Office Suite including advanced Excel; ability to work with large datasets and improve reporting efficiency.

Experience managing third-party vendors; (performance management service levels issue resolution and governance).

Knowledge of internal controls and audit support expectations (e.g. SOX/KSOX) including documentation and evidence retention.

Strong written and verbal communication skills; able to translate complex data into clear actionable updates for stakeholders.

High attention to detail strong organization and ability to manage multiple deadlines in a close/statement cycle environment.

Excellent interpersonal skills to successfully collaborate with cross functional departments and external partners.

WE TAKE CARE OF OUR PEOPLE

At HCA we know our success starts with our people. We offer a comprehensive rewards package designed to support your health financial wellbeing and life outside of work so you can bring your best every day.

In addition to competitive pay our benefits include:

Hybrid work schedule offering 4 on-site days and 1 remote day per week

Vehicle benefits designed around your role including monthly allowances and purchase and lease discounts

Flexible health coverage with medical dental and vision plans including no cost and low-cost options

Annual employer HSA contribution to help offset healthcare expenses

401(k) with company match and immediate vesting so you can start building your future from day one

100% company paid life and disability insurance for added peace of mind

Wellbeing programs at no cost to you including gym benefits and health resources

Generous parental leave to support growing families

Paid Volunteer Time Off plus a company donation to a charity of your choice

At HCA our benefits are more than perks theyre part of our commitment to supporting you at work and in life. Learn more about benefits at HCA!

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture visit our careers page.

OTHER DETAILS

Our Company is an equal opportunity employer committed to fostering a diverse inclusive and respectful workplacebecause we believe diversity builds stronger teams. We comply with all applicable federal state and local equal employment opportunity laws and do not discriminate on the basis of race religion or creed color national origin ancestry caste citizenship sex or gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity or expression age disability medical condition genetic information marital status family care or medical leave status military or veteran status political affiliation or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be foundhere. This Privacy Policy provides you with notice at or before the point of collection about the categories of personal information to be collected from you the purposes for which your personal information is collected or used and whether that information is sold or shared so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018 as amended as amended by the California Privacy Rights Act of 2020 (CCPA).

If you have any questions about CCPA regarding California residents or HCA team members please contact the Privacy Team at.

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance Genesis Finance and Kia Finance we deliver innovative financing leasing and insurance solutions to more than 3 million customers and businesses nationwide.

Were a company driven by growth innovation and people. At HCA youll find opportunities to build new skills expand your career and make a real impactwhile working in a diverse inclusive and valuesdriven environment. Were proud to support our communities through volunteerism philanthropy and engaged Employee Resource Groups.

If youre looking for a fastpaced collaborative workplace where your ideas matter join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The Reinsurance Program Manager will oversee the third-party vendor responsible for the day-to-day administration of the reinsurance program and ensure program setup reporting settlement and compliance. This role serves as the primary liaison across internal teams and external partners (e.g. program administrators and dealers) and is accountable for vendor performance management as well as field sales support and training related to the reinsurance program. This role also supports growth through pricing and program-structure recommendations and by developing sales pro forma forecasts that illustrate potential dealer earnings opportunities.

HOW YOU WILL MAKE AN IMPACT

Management

Manage third-party vendor performance by setting expectations monitoring service levels conducting regular touchpoints and ensuring program setup maintenance onboarding and compliance.

Oversee settlement and financial reconciliation processes including payment/statement review variance analysis issue resolution and maintenance of settlement rate reporting and data validation.

Ensure compliance with contracts internal policies and regulations; support MSA renewals/negotiations and perform issue analysis to improve vendor delivery.

Program Management

Lead pricing and program structure recommendations create dealer sales pro formas and support enrollment processes (e.g. Terms & Conditions CFC setup contract review/approval).

Serve as SME and key liaison across internal and external stakeholders delivering training supporting field sales resolving issues and ensuring effective communication and risk management.

Ensure strong controls and reporting integrity by validating data supporting audits (e.g. SOX/KSOX) managing documentation producing standard/ad hoc reporting and approving contracts surplus releases and claw backs.

Performance

Monitor KPIs (premium losses commissions profit share) and provide variance analysis and insights to stakeholders.

Drive continuous improvement by identifying process gaps strengthening controls and partnering on automation standardization and testing (UAT) for program changes.