Program Coordinator (NORC)

Hanac

Job Location:

Astoria, NY - USA

Monthly Salary: Not Disclosed

Posted on: 14 days ago

Vacancies: 1 Vacancy

Job Summary

Program Coordinator (NORC)
Hourly Rate: $29.705
FLSA Status: Non-Exempt
Program: NORC Queensview/North Queensview
Reports to: Program Director
Position Type: Hourly (Non-Exempt)
Work Schedule: MondayFriday: 8:00 AM 4:00 PM

About HANAC Inc.
HANAC Inc. originally founded by George Douris as the Hellenic American Neighborhood Action Committee is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.

Job Summary: Assists the Program Director with implementing programpolicies and
services to the programs clients. Responsible for maintaining programs records and reports. Answering phones in a professional manner and scheduling appointments. Assisting Program Director with general inquires.

Essential Functions:

Input data into HANAC data program and assist Program Director with DFTA STARS database input.
Interviewing clients for needs assessment (can be done by phone or in office).
Providing case assistance in acquiring and completing required forms and gathering verification information for as needed.
Follow up clients cases on regular basis to assure resolution of issues identified as well as identify possible new issues.
Attend required training in-house or at other venues to keep abreast of laws regulations services and issues affecting defined clientele.
Maintaining case service log for documenting time issues and resolutions.
Computer entry of program required statistics.
Attending staff meetings with the Program Director.
Follow established on-site safety and emergency procedures.
Creating the monthly newsletter and emailing it to clients.
Excellent communication skills including oral and written with ability to work with clients in crisis.
In absence of Program Director assume supervisory duties.
Other tasks as may be required and needed.

Qualifications:

Associates Degree or higher and demonstrated experience working in social services.
Must be flexible detail-oriented responsible reliable professional able to work as a team member and contribute to a positive work environment.
Must be able to multi-task and take initiative.
Bilingual fluency (English/Spanish or English/Greek) highly preferred.

Required Experience:

Manager

Input data into HANAC data program and assist Program Director with DFTA STARS database input.
Interviewing clients for needs assessment (can be done by phone or in office).
Providing case assistance in acquiring and completing required forms and gathering verification information for as needed.
Follow up clients cases on regular basis to assure resolution of issues identified as well as identify possible new issues.
Attend required training in-house or at other venues to keep abreast of laws regulations services and issues affecting defined clientele.
Maintaining case service log for documenting time issues and resolutions.
Computer entry of program required statistics.
Attending staff meetings with the Program Director.
Follow established on-site safety and emergency procedures.
Creating the monthly newsletter and emailing it to clients.
Excellent communication skills including oral and written with ability to work with clients in crisis.
In absence of Program Director assume supervisory duties.
Other tasks as may be required and needed.

Qualifications:

Associates Degree or higher and demonstrated experience working in social services.
Must be flexible detail-oriented responsible reliable professional able to work as a team member and contribute to a positive work environment.
Must be able to multi-task and take initiative.
Bilingual fluency (English/Spanish or English/Greek) highly preferred.

Required Experience:

Manager