Platform Specialist Public Sector
Job Location:
Buffalo, IA - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
Accelerate your career. Join the organization thats driving the worlds technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart. Learn more at
Come join our team where youll make technology happen in surprising ways. Lets shape tomorrow - itll be a fun journey!
Position Summary
Ensures all sales orders are processed accurately and efficiently while meeting delivery timelines. This role supports sales teams by managing order processing validating order accuracy and coordinating with internal stakeholders to ensure a seamless customer experience.
The position is responsible for monitoring account activity supporting sales operations and generating insights through reporting on sales performance market conditions and team results. It also supports lead and order management activities and prepares product and licensing quotes for pre-sales opportunities.
What Youll Do
- Process and manage sales orders and change orders with a focus on accuracy efficiency and timeliness
- Partner with sales management sales representatives and customer service teams to support order execution and customer requirements
- Review and validate order details to ensure accuracy and compliance with requirements
- Monitor account activity and support the overall health and performance of assigned accounts
- Track and analyze data to produce reports on sales performance market trends and team results
- Support lead and order management activities for assigned sales segments or territories
- Prepare product and licensing quotes to support pre-sales and customer inquiries
- Identify and resolve order-related issues to minimize delays and improve customer satisfaction
- Provide guidance and support to less experienced team members as needed
What You Bring to the Role
- 3 years of experience in a sales operations order management or related function (or 5 years with a high school diploma/equivalent)
- Strong understanding of order processing sales support and account coordination
- Ability to analyze and resolve moderately complex issues with sound judgment
- Experience working independently with limited supervision while managing competing priorities
- Strong attention to detail with a focus on accuracy and process compliance
- Ability to interpret and apply policies procedures and business requirements
- Proficiency in reporting and data analysis to support decision-making and performance tracking
- Effective communication skills with the ability to work across cross-functional teams
- Demonstrated ability to support and mentor junior team members
- Solid organizational skills with the ability to manage multiple tasks and deadlines
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location pay grade and variable compensation plan. Individual base pay within each range depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards including merit increases annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits paid time off parental leave a 401(k) plan and company match short-term and long-term disability coverage basic life insurance and wellbeing benefits among others.
This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under applicable law.
Required Experience:
IC
About Company
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more
