Desktop Support Specialist II
Sacramento, CA - USA
Job Summary
Our client is seeking a IT Field Support Technician
Location : Sacramento CA
Type : Contract Onsite
This role will require:
Knowledge of Active Directory or other identity management system
Experience with troubleshooting Windows systems
Second-level Service Desk support tickets resolve hardware and software issues and assist customers remotely with DUO NetMotion and network resource connectivity.
Deployment of MECM GUI and Headless images and software deployments both manual and as MECM task sequence software packages.
Update both hardware and software assignments in Manifest.
Assist users in operating systems application programs utilities and hardware operations.
Image install and move IT-related equipment.
Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)
Feel free to reach me at