Employment Type:

Shift:

Description:

Under the direction of a Registered Pharmacist assists Pharmacists in preparing and distributing medications maintaining drug inventory and maintaining patient records. Provides courteous cooperative and timely service to patients visitors and staff.

Trinity Health Pharmacy Solutions Grand Rapids provides specialty pharmacy care for patients with rare and chronic health conditions which include but are not limited to Hepatitis C HIV Multiple Sclerosis Movement Disorders Asthma Pulmonary conditions Inflammatory conditions and Cancer. Specialty Pharmacy technicians work in the Call Center and in the prescription filling process. All colleagues will be cross training to ensure top-notch patient care and customer satisfaction.

Education

Minimum: High School education or equivalent.

Preferred: Completion of formal pharmacy technician training program.

Credentials/Licensure

Minimum: Pharmacy Technician License (issued by Michigan Licensing and Regulatory Affairs Bureau of Professional Licensing)

Certified Pharmacy Technician by Pharmacy Technician Certification Board (PTCB)

Related Experience

Preferred: 2 years pharmacy work experience in outpatient pharmacy setting; billing experience.

Essential Functions

Prepares packages and distributes medication orders per physician/pharmacist request or prearranged work assignment in accordance with state and federal rules and regulations and established policies procedures or protocols.

Contributes to effective and quality operation of the department.

Maintains logs records and other required documentation files documentation.

Completes third party adjudication for prescription claims.

Utilizes computerized prescription dispensing system to complete the following aspect of filling patient prescriptions:

o Create patient profiles.

o Prescription data input

o Third party/insurance processing

o Prescription refilling

Incoming and outbound calls with patients provider teams and third parties.

Insurance prior authorizations; collects necessary information for submission.

Order packaging and scheduling deliveries.

Works Epic Multi-Step Order Transmittal work queue.

Perform simple pharmaceutical calculations including but not limited to days supply and weight-based dosing calculations.

Collect payments using point-of-sale system.

Participate in the training education precepting and evaluation of pharmacy students and/or residents as assigned.

Excellent customer service skills.

Strong verbal and written communication skills.

Performs other related duties as assigned.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.