Part Time Financial Aid Processor

JOB TITLE: Part Time Financial Aid Processor DEPARTMENT: FINANCIAL AID

SALARY RANGE: $15.30 per hour FLSA: NON-EXEMPT

IMMEDIATE SUPERVISOR: Director of Financial Aid Enrollment Support

SCHEDULE DETAILS: Part-time (not to exceed 19.5 hours per week) Flexibility to work any shift within these hours is required. Occasional evening and weekend work may be required.

Position Summary

The Part Time Financial Aid Processor provides administrative and technical support to the Financial Aid Office by assisting with data entry document management and the accurate processing of financial aid information. This position works closely with financial aid directors and specialists to ensure student files are complete accurate and compliant with federal state and institutional requirements. The role contributes to timely financial aid awarding and a positive student experience.

Essential Job Duties

• Process and input financial aid application materials including scholarships grants and loans.
• Receive record scan and index financial aid documents into the student information system.
• Maintain accurate electronic records reports correspondence and student files.
• Compile and enter data using integrated student information systems and imaging platforms.
• Review financial aid records for accuracy; identify and escalate discrepancies as appropriate.
• Assist with federal and nonfederal financial aid award administration under the direction of Financial Aid leadership and in accordance with college policies and procedures.
• Assist with adjustments and reconciliation of student financial aid accounts under established guidelines.
• Support compliance with Title IV FERPA and institutional policies and procedures.
• Assist directors and specialists with special projects and peak processing activities.
• Provide high-quality customer service to students and internal stakeholders.
• Perform other duties as assigned to support Financial Aid operations.

Required Knowledge Skills & Abilities

• High School diploma (or equivalent) and 1 year of relevant work experience (business financial aid or higher education preferred).
• Exceptional attention to detail with the ability to meet strict deadlines.
• Ability to maintain confidentiality of student financial academic and personal information.
• Strong verbal written and interpersonal communication skills.
• Ability to work independently with minimal supervision while following established procedures.
• Strong organizational and timemanagement skills; ability to manage multiple priorities in a fastpaced environment.
• Proficiency with Microsoft Office applications (Word Excel Outlook) and general database systems.
• Ability to comprehend and apply complex financial aid concepts and written procedures.

Preferred Knowledge Skills & Abilities

• Associate degree from a regionally accredited institution.
• Experience using the Colleague financial aid management system.
• Prior experience in a collegiate or higher education setting.
• Demonstrated ability to follow complex oral and written instructions with limited supervision.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit stand and walk; use hands to finger/touch handle or feel; and talk or hear. The employee must be able to move around and about their area and operate a computer as needed. Specific vision abilities required by this job include close vision.

***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY INTERPRET OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES INCLUDING ESSENTIAL DUTIES TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS AT-WILL. THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.